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The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Product Owner will work to maximize the value of the product they support and serve as the team's primary contact for information, work prioritization, and decision-making for owned work. They act as a liaison between business stakeholders and the development team and manage projects between IT and the various clinical groups supporting Utilization Management processes. Responsibilities include the following:
- Gathering and documenting business system and functional requirements
- Influencing system design to optimize support and ensure solutions meet the business objectives and requirements.
- Completion and/or coordination of implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team.
- Facilitation of meetings with business partners and IT partners to discuss and document business needs in a way that will support IT development.
- Coordination across teams on milestones and implementation of the project deliverables.
- Communication with IT and business project managers to align on status and for reporting out to leadership.
- Attendance at regular meetings to ensure quality delivery of projects
- Escalation of barriers and risks in a timely manner & help with resolution
Success in this position requires the following:
- A strong desire to deliver new and improved system functionality to those who support and serve our members
- An understanding of current system capabilities and business processes to determine downstream and upstream impacts of changes
- Excellent communication skills with all levels of the organization
- Strong critical thinking and analytical skills, with strict attention to details
- Ability to collaborate effectively and influence others without authority
- Willingness to pivot based on daily developments and adapt quickly to changing priorities
- Ability to work independently and efficiently to manage multiple competing projects and initiatives
Use your skills to make an impact
Required Qualifications
- 3+ years of experience in technology implementations and/or product management
- Experience as a Product Owner managing a Scrum team to include story/requirement documentation and understanding, sprint planning, socialization sessions, PI planning
- Knowledge of Agile Development Methodologies
- Experience problem solving and providing consultation within complex environments
- Experience facilitating cross-functional teams' efforts
Preferred Qualifications
- Clinical Utilization Management experience including knowledge of authorization workflow
- FHIR authorization transaction knowledge
- Bachelor's degree in computer science, Information Technology, Health Information Systems or a related technical field
Additional Information
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$94,900 - $130,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
