Senior Product Owner

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Job Purpose

Senior Product Owner is expected to work with cross-functional team to plan and execute Generative AI solutions with tangible business results. This role involves defining innovative solutions to business problems and translating business requirements into clear and structured user stories as well as continuously improving the performance and impact from AI models and applications

Key Responsibilities

• Collaborate with internal and external stakeholders to develop and execute project and/or product roadmaps

• Work closely with project members in providing leadership and acting as a primary communicator to link among the teams as well as organizing the teams’ performance and project activities, such as project decision making and buy-in from the stakeholders.

• Prioritize and maintain the sprint backlog together with relevant documents for assigned project products with the aim of balancing the requirements of stakeholders and increasing visibility into project states

• Stay up-to-date with AI and Generative AI technology in order to educate related parties, define opportunity statement, adopt innovations and improve business operations timely in the company

• Provide unified direction and be accountable for the success of the projects as a frontman or center of Gen AI initiatives development cycle

• Propose the methodology to measure business impacts and present benefit realization as a result of Gen AI innovations and projects

• Gather user feedback, identify areas of improvement, and continuously evaluate the performance and impact from AI models