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Remote, Oregon, United States
Remote only
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Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.
Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most.
Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:
Built In Chicago's Best Places to Work, Midsize Companies (2021-2026)
Forbes' America's Best Startup Employers (2026)
Inc. 5000 Fastest-Growing Private Companies
Forbes’ Fintech 50 (2023-2026)
Great Places to Work Certified (May 2024-May 2027)
Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com and see how we work.
Kin is expanding the ways we help homeowners take control of the financial side of homeownership. Property taxes are one of the largest and least understood expenses homeowners face, and many miss opportunities to challenge inaccurate property assessments.
We're launching our property tax appeals product in Florida, Texas, and Georgia, three of Kin’s largest markets where property tax protests are common. We're looking for a Sr. Property Tax Appeals Consultant to own the county-level execution of this work: preparing filings, building valuation cases, and representing our customers through the appeals process.
Conduct informal appraisals, examining and evaluating residential properties to establish market values
Manage protest submission workflows, including required documentation, filing timelines, and submission methods across counties
Prepare evidence and represent customers in hearings, including informal negotiations and formal appeal proceedings
Handle a caseload of property tax appeals using Kin's existing internal tools and workflows
Collaborate with the team to improve internal tools and workflows related to the property tax appeals product
Serve as a customer-facing point of contact for questions about the appeals process, from sign-up and onboarding through post-hearing outcomes.
By the end of your first year:
Partnered in launching new business in 2+ additional states, expanding on Kin’s initial test in Texas
Reduced customer’s property taxes through handling cases
Identified opportunities to improve the process as Kin further rolls out the product across states
Licensing (state-specific):
Active Texas Real Estate Commission (TREC) license or Senior Property Tax Consultant Designation.
Experience:
Experience in property valuation, tax appeal, or appraisal work, with strong analytical and quantitative skills
Experience working across multiple counties or jurisdictions; prior experience inside a county appraisal district or property appraiser's office is a strong plus
Familiarity with filing requirements, deadlines, and hearing procedures in the relevant state(s)
Comfortable giving practical feedback on internal tools and processes to help improve them, and adaptable to those tools and workflows changing quickly.
Strong customer communication skills, comfortable fielding client questions by phone and email at various points in the appeals process
Sharp, fast analytical thinking, able to quickly evaluate comparable sales, assessment data, and appraisal district evidence in order to construct persuasive, well-supported arguments for a reduced valuation under pressure.
Bonus if you have:
Current TDLR registration as a Senior Property Tax Consultant is preferred
Established relationships or prior experience working directly with county appraisal districts / property appraiser staff in any one of the three states (Texas, Florida, Georgia)
Able to provide insight into county appraisal district / property appraiser practices and procedural differences across assigned counties
We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.
The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:
Prompt updates and feedback following interviews
Interviews with recruiters, hiring managers, and members of teams
Skills assessment relevant to the position, if applicable
Genuine, thoughtful human interaction at every step
We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.
Core Benefits That Support You
Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
Health & Wellbeing
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Growth & Development
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval
We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.
Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win.
Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.
Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.
Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage.
Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.
We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.
For Sales Agents and Customer Service Agents: These roles sit in any of the following 32 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
For all other positions, these roles can sit in any of the following 41 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.
State locations and specifics are subject to change as our hiring requirements shift.
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com