Senior Revenue Operations Manager, Enablement

Accountabilities:

• Own and lead the GTM Enablement function, establishing and executing a clear vision for onboarding, training, certification, and continuous learning.
• Develop an AI-native enablement framework, including AI-supported pitch reviews, certifications, and other tools that strengthen seller readiness.
• Own training and certification programs for GTM teams, assessing readiness against role and level expectations and driving completion in partnership with GTM and Revenue Operations leadership.
• Design onboarding and ramp programs for new sellers with the goal of accelerating time to productivity, partnering with Customer Education on content development and program execution.
• Collaborate with Product Marketing and Product teams on launches and campaigns, translating positioning, pricing, packaging, and product updates into effective training, certifications, and enablement content.
• Partner with managers and subject-matter experts to transform complex information into clear, engaging, and actionable learning experiences.
• Identify knowledge and performance gaps through GTM data, feedback, and other insights, then develop targeted learning programs to address them.
• Support frontline coaching by analyzing call libraries and surfacing insights that help managers improve seller development.
• Manage and maintain GTM learning infrastructure, including the content hub and LMS, ensuring resources remain organized, current, and accessible.
• Measure and communicate enablement impact through metrics such as ramp time, certification completion, content adoption, and relevant GTM performance indicators.
• Bridge the gap between Revenue Operations processes and GTM adoption by translating new processes into role-specific training, resources, and playbooks.
• Build and maintain reporting and dashboards that connect enablement activities to GTM performance and contribute to broader Revenue Operations reporting when needed.
• Help design, document, and improve revenue processes, including opportunity management, team handoffs, and supporting playbooks.
• Take ownership of selected Revenue Operations projects when additional capacity is required, while keeping enablement as the primary focus.
• Use AI tools to synthesize recordings, transcripts, presentations, and other source material, accelerating content creation and extracting actionable insights.
• Orchestrate multi-step workflows across multiple tools to reduce manual work and improve recurring processes.
• Own and further develop the Sales Enablement Harness and its supporting systems and workflows.

Requirements

• 7+ years of experience in Revenue Operations, including at least 3 years focused on Sales Enablement.
• Experience working in fintech, SaaS, or a complex B2B enterprise sales environment.
• Demonstrated experience designing and operating enablement, onboarding, training, or certification programs for GTM organizations.
• Exceptional ability to transform large volumes of complex information into clear, engaging, and actionable content.
• Strong project management and organizational skills, with the ability to manage multiple initiatives, stakeholders, and deadlines simultaneously.
• Excellent written and verbal communication skills, with a strong focus on clarity and concision.
• Proficiency with Salesforce, including building reports and dashboards, interpreting data, and understanding how CRM structures influence reporting.
• Strong analytical capabilities and experience with data and reporting tools such as Salesforce Reporting, Tableau, Looker, or advanced Google Sheets/Excel.
• Proven ability to collaborate cross-functionally with Sales, Customer Success, Product, Marketing, and Revenue Operations teams.
• Curious, proactive, and learning-oriented approach, with the ability to quickly develop a deep understanding of new subjects, products, and processes.
• Experience using AI tools such as Claude to orchestrate multi-step workflows across two or more tools without coding and produce reusable, structured outputs.
• Familiarity with GTM technologies such as Gong, Outreach, Apollo, Clay, or learning management systems is preferred.
• Bachelor’s degree in business, finance, economics, communications, or a related field is preferred.

Benefits

• U.S. base salary range of $116,000–$145,000 USD per year.
• Compensation package that includes base salary, equity, and a variety of benefits.
• Health, dental, and vision coverage for employees and their families.
• Life insurance.
• Mental wellness coverage.
• Fertility and growing-family support.
• Flexible Time Off (FTO) in addition to company-paid holidays.
• Paid family leave, medical leave, and bereavement leave.
• Retirement savings plans.
• Allowance to customize your home workspace and technology setup.
• Annual professional development stipend.
• Remote work opportunity within the United States.