At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
About the Role
Mitratech's CaseCloud is a Salesforce-native legal operations platform distributed on the AppExchange. We are expanding our R&D team to build vertical industry add-on packages that extend CaseCloud for specialized legal market segments. This role leads the full development lifecycle for those packages — from architecture and data modeling through AppExchange security review and release — with AI-assisted development tools as a core part of your daily practice.
Key Responsibilities
AppExchange Product Development
- Lead end-to-end development of vertical add-on packages: Apex, triggers, batch jobs, Lightning Web Components, and managed package architecture.
- Own AppExchange submissions: security review preparation, package versioning, and listing management.
- Design data models optimized for governor limits and multi-org managed package deployment.
AI-Augmented Development
- Use frontier AI tools (Claude, GitHub Copilot, or equivalent) throughout the SDLC — codebase analysis, code generation, test authoring, and documentation.
- Leverage MCP server based integration to perform developer operations with full Salesforce DX source-formatted components in an automated and agentic way through the product deployment pipelines
- Apply appropriate review and validation standards to AI-generated code before committing to managed packages.
Third-Party & MCP Integration
- Architect and build integrations with third-party legal systems using REST, SOAP, named credentials, platform events, and external services.
- Design MCP server-based integrations enabling AI agent interactions with external legal data sources and workflow platforms.
- Develop reusable integration frameworks adaptable across multiple CaseCloud vertical packages.
Quality, Mentorship & Collaboration
- Implement robust test frameworks; maintain high Apex coverage aligned with AppExchange security review requirements.
- Mentor junior and mid-level developers; lead code reviews focused on quality, maintainability, and AppExchange compliance.
- Collaborate with product management and solution architects to translate requirements into technical designs; participate in Agile sprints and provide accurate estimates.
Requirements
Experience & Skills
- 10+ years Salesforce platform development; 5+ years AppExchange product development with managed packages.
- Deep expertise in Apex, LWC, Visualforce, SOQL, Salesforce CLI, scratch orgs, and CI/CD (Copado or equivalent).
- Demonstrated, practical use of AI development tools — not theoretical familiarity.
- Hands-on experience designing MCP server-based or REST/SOAP integrations in a Salesforce context.
- Security-conscious: OAuth, named credentials, FLS/CRUD enforcement, sharing model, TLS/SSL.
Certifications
- Platform Developer I & II — Required.
- Application Architect or System Architect — Strongly preferred.
- AI Associate or AI Specialist — Preferred.
- Scrum Master — Preferred.
Education
- Bachelor's or Master's in Computer Science, Software Engineering, or equivalent experience.
Why This Role
CaseCloud is building at the intersection of Salesforce platform depth, vertical legal domain expertise, and frontier AI tooling. This role is for a senior developer who uses AI not as a novelty but as a force multiplier — and wants to define what that looks like at product scale for a vertical SaaS company.
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
