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Brisbane, Queensland, Australia
Hybrid
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Senior Scheduling Coordinator – Residential Aged Care
Nineteen residential aged-care services. Seven states and territories. Approximately 2,200 permanent and casual employees. Multiple awards and at least four enterprise agreements.
Our scheduling team coordinates the workforce that keeps these services operating around the clock, including Registered Nurses, Enrolled Nurses, Care Service Employees and Lifestyle staff. The team also manages agency and temporary workforce requirements, while catering and housekeeping services are outsourced.
Behind those numbers are residents who depend on having the right people, with the right skills, in the right place—every shift, every day.
We are looking for an experienced Senior Scheduling Coordinator who can step into this environment, take ownership and make an immediate contribution.
You will work alongside six Scheduling Coordinators, most of whom are based together at Riverview, with one team member working remotely. As such we are open to candidates based in Brisbane only.
You will report to an experienced Scheduling Manager who knows the function, the team and the operational environment. This role has no formal direct reports, but it carries genuine operational leadership responsibility.
You will be expected to provide guidance and mentorship, coordinate priorities and support the team when challenges arise. You will also help set expectations, follow up agreed actions and ensure people remain accountable for delivering accurate, timely and compliant scheduling outcomes.
We are not looking for someone who needs to learn scheduling from the beginning. We need an experienced operator who can understand an established function quickly, work confidently within complex workforce arrangements and become a trusted point of escalation for the team.
You will earn the confidence of the scheduling team without taking over their work. You will provide support when it is needed, ask the right questions and follow through when expectations are not being met.
You will be comfortable making decisions, escalating risk and constructively challenging stakeholders. You will understand that a roster is not simply a schedule—it affects resident care, employee wellbeing, regulatory compliance, payroll accuracy and workforce cost.
If you are an experienced scheduling professional who can bring sound judgement, ownership and calm leadership to a complex national workforce, we would like to hear from you.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
