Senior Specialist, Global Mobility

About the Role:

• Manage the end-to-end global mobility process for employee relocations and assignments, from case intake and assessment through delivery, compliance, and successful case closure.
• Serve as the primary point of contact for employees, managers, and HR stakeholders, providing guidance on mobility policies, timelines, approvals, costs, and required documentation.
• Coordinate and manage external mobility vendors, including immigration, relocation, tax, payroll, and destination service providers, ensuring service quality and adherence to agreed SLAs.
• Ensure compliance with global mobility policies, regional legal, tax, immigration, and data privacy requirements while proactively identifying and mitigating risks or exceptions.
• Maintain accurate case records, produce mobility metrics and reporting, resolve escalations, and drive continuous process improvements to enhance employee experience and operational efficiency.

About You:

• Bachelor's degree in Human Resources, Business Administration, International Relations, or a related field, or equivalent professional experience.
• 3 to 7 years of experience in HR operations, global mobility, relocation, immigration, or mobility services, with a proven ability to manage multiple complex cases simultaneously.
• Strong knowledge of global mobility policies, compliance requirements, documentation standards, and mobility lifecycle components including relocation, immigration, tax, payroll, and benefits coordination.
• Excellent stakeholder management, communication, and customer service skills, with the ability to work effectively across cultures, functions, and time zones.
• Proficiency in Microsoft Office applications (particularly Excel, PowerPoint, and Teams) and HRIS/case management systems; experience with Workday and vendor management is preferred.