Senior Strategic Account Manager (SMS/A2P/SMCC)

What this Job Entails: 

The role will work closely with engineering and operational stakeholders to ensure the success of each business units’ secure messaging strategy. 

• Scope:
  • Develops and executes SMS category contracting strategies, including comprehensive cost reduction opportunities, quality of service improvements, and innovation, focusing on Total Cost of Ownership
  • Leverage existing MNO relationships to accelerate API readiness, cycles, and to secure favorable commercial terms.
  • Builds a strong understanding of strategic business direction, requirements, and priorities across assigned category
  • Builds and maintains strong relationships with key stakeholders, including MNO’s, client business units and internal partners. 
    
• Required Qualifications/Skills
  • Strong understanding of the technical and commercial aspects of SMS messaging, including A2P messaging, signaling, and interoperability.
  • Deep expertise in SMS messaging and its applications within enterprise/hyperscaler environments.
  • Ability to lead discovery sessions with Mobile Network Operators to evaluate their API roadmap, commercial readiness, and open-gateway standard alignment for potential partnerships
  • Proven track record of success in business development, sales, or account management within the telecommunications industry.
  • Extensive experience negotiating and contracting with MNOs globally.
  • Demonstrated ability to build and maintain strong relationships with key stakeholders.
  • Excellent communication, presentation, and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience 
  • Must be able to lead a cooperative effort across members of project teams.
  • Ability to communicate effectively 
  • Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals 
  • Public relations skills for maintaining effective working relationships with individuals and groups 
  • Ability to analyze complex business and technical issues and develop, recommend and implement effective solutions 
    
• Preferred Qualifications: 
  • Background within a Managed Services environment working with and on behalf of large Hyperscalers and Enterprise clients.
    
• Physical Demand & Work Environment:
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively 
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers