The Security Supervisor is responsible for leading day‑to‑day security operations at the Distribution Centre, ensuring a safe, compliant, and secure environment for people, assets, cargo, and critical operations.
This role oversees the performance of contracted security personnel, manages the command-and-control functions onsite, and ensures adherence to Maersk Global Security requirements and recognized industry standards (e.g., TAPA, C‑TPAT).
Key Responsibilities
1. Security Operations &Command Centre Leadership
- Lead and supervise all on‑site security operations.
- Monitor screening, access control, CCTV, electronic security systems, and physical security infrastructure, ensuring full operational readiness.
- Align with security vendor on security priorities and incident learnings.
- Oversee perimeter control in accordance with Maersk and regulatory requirements.
2. Vendor Performance Management
- Coordinate and validate manpower deployment to ensure full shift coverage and operational continuity.
- Verify competency, performance and provide coaching or corrective guidance where required.
- Ensure security agency compliance with PLRD licensing obligations, and site‑specific SOPs.
3. Incident Management &Reporting
- Oversee and lead the initial response to security incidents within the DC, conduct preliminary investigations, secure evidence, and compile timely incident reports.
- Escalate major incidents to Security Management according to Maersk escalation protocols and customer requirements.
- Ensure proper documentation in digital logs and audit records.
- Lead escalation to senior management, customers, regulators, where required
4. Compliance, Audit & Risk Management
- Execute routine inspections and audits to ensure physical security, systems, and operational processes remain compliant and effective.
- Conduct security risk assessments and recommend mitigation measures aligned with Maersk Global Security Standards and TAPA/CTPAT expectations.
- Maintain and validate all documentation associated with internal and external compliance frameworks (e.g., TAPA FSR, C‑TPAT,customer audits).
- Ensure end‑to‑end compliance, risk ownership, and continual improvement of security and resilience capabilities aligned with Maersk Global Standards
- Ensure audit readiness, evidence integrity, and sustained compliance, not just point‑in‑time closure
5. Visitor, Contractor & Event Security Coordination
- Plan and oversee security arrangements for VIP visits, customer engagements, and high‑traffic operational periods with the security vendor.
- Coordinate crowd control, traffic flow, and emergency access routes with outsourced security teams and internal stakeholders.
- Support business continuity preparedness by ensuring emergency response readiness and participating in drills and exercises.
6. Continuous Improvement & SOP Governance
- Review, update, and enhance Site Security SOPs to reflect operational changes, audit findings, and emerging risks.
- Identify opportunities for improvement in security processes, technology utilization, and workforce capability.
- Support security training needs analysis and contribute to upskilling initiatives for both internal and outsourced personnel.
- Drive security maturity enhancements
- Engage site leadership to ensure security is embedded into operational decision‑making
Required Qualifications & Experience
- Minimum 2-6 years of supervisory experience in security operations within a logistics, warehouse, or industrial environment.
- Valid PLRD Security License and Security Supervisory certification.
- Strong proficiency in CCTV operations, electronic security systems, and command-centre monitoring tools.
- Self‑driven, disciplined, and capable of leading shift teams in a fast-paced operational environment
- Demonstrated exposure to audits, investigations, vendor management
- Demonstrated experience in putting in place security improvement using technology.
- Experience in driving cost optimization initiatives.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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