St Lucia Campus, Australia
Onsite
An exciting opportunity has arisen for a Senior Systems and Project Officer within Student Enrichment and Success, as this role becomes available following internal career progression
You’ll play a key role in ensuring student systems are effectively supported, maintained, and continuously improving. This is a hands-on role combining technical system support, project delivery, and stakeholder engagement, with a focus on enhancing workflows, driving process improvements, and delivering meaningful outcomes that improve the experience for both students and staff.
Key responsibilities will include:
Provide technical support and troubleshooting for student systems, resolving complex issues
Lead system enhancements, including evaluating solutions and implementing improved configurations
Collaborate with stakeholders to gather requirements and design effective business processes
Design, review, and optimise workflows, forms, and system processes
Develop and maintain system and project documentation (e.g. business cases, specifications)
Support and deliver technical projects, including UAT, change management, and implementation activities
This is a full-time (100%), continuing position at HEW Level 6.
Relevant degree or equivalent combination of experience and education
Strong customer service focus with the ability to provide reliable system support
Proven ability to build relationships and collaborate with diverse stakeholders
Experience with systems such as CareerHub (StudentHub), CRM, M365, Power Automate, or student systems
Strong analytical and problem-solving skills, with a focus on process improvement
Experience developing system and project documentation
Demonstrated experience in technical project delivery, including UAT and change management
Knowledge of CareerHub Workflows module (or ability to develop capability)
For more information about this opportunity, please contact Somya Arora on somya.arora@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section.
Pre-employment checks may include verification of the right to work in Australia, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.
Applications close Friday 12 June 2026 at 11.00pm AEST (R-65473).
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