At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
Role Overview
Dow Construction Chemicals (DCC) is hiring a Senior Technical Service & Development Specialist to strengthen the DCC APAC R&D / TS&D organization, based in Ho Chi Minh City(HCMC), Vietnam and supporting the Southeast Asia region.
This role plays a critical part in connecting technology, applications, and customers across growing construction markets. The successful candidate will work at the interface of formulation know-how, application development, and customer engagement, enabling the adoption of Dow’s construction chemical technologies in dry-mix applications (incl tile adhesive, skim coat, plaster, render etc.), waterproofing, flooring, roofing and wall systems etc.
The position focuses on value creation through technical differentiation, application expertise, and innovation, with strong exposure to acrylic emulsions, cellulose ethers, redispersible polymer powders, and silicone-based hydrophobic technologies.
Key Accountabilities
Regional Technical Leadership & Market Support
- Act as a regional technical expert supporting Southeast Asia construction chemicals markets, with emphasis on dry-mix mortar and construction systems, including tile adhesives, wall putty, plastering mortars, waterproofing, flooring, and roofing.
- Work closely with regional commercial teams to support product positioning, technical value communication, and customer qualification.
- Provide hands-on technical support via support from laboratory in evaluation, pilot trials, troubleshooting, and on-site technical visits.
- Monitor and assess competitive technologies and formulation trends, using this knowledge to guide technical recommendations and market-facing activities.
- Support resolution of product or application-related issues through structured root cause analysis and close collaboration with manufacturing, quality, and supply chain teams.
- Deliver technical seminars, workshops, and training sessions to customers, distributors, and key partners across the region.
Application Development & Innovation Enablement
- Identify performance gaps, unmet needs, and emerging trends in dry-mix mortars, waterproofing, flooring, and roofing applications.
- Translate application and market insights into clear technical requirements that support product enhancement, new formulation concepts, or innovation projects.
- Develop and maintain application test methods and model formulations that reflect customer and market realities.
- Design and execute benchmarking studies, formulation optimization, and performance validation to support technology commercialization.
- Collaborate across APAC commercial, marketing, manufacturing, and global R&D teams to progress innovation initiatives from concept to market.
- Contribute technical judgment and leadership in cross-functional project teams, ensuring robust technical decision-making.
Safety & Professional Standards
- Serve as the Environmental, Health & Safety advocate, ensures understanding and adherence to policies and procedures, willing to be the model of best safety practices, habits, and behaviors.
Required Qualifications
- Bachelor’s or Master’s degree in Chemistry, Polymer Science, Materials Science, Chemical Engineering, or a related discipline.
- At least 5 years of relevant experience in technical service, application development, or product development within construction chemicals or building materials.
- Proven hands-on experience with dry-mix mortar systems, such as tile adhesives, wall putty, plastering mortars, waterproofing systems, flooring, or roofing.
- Experience supporting Southeast Asia or other emerging markets is highly valued.
- Strong communication skills in English and local language.
- Willingness to travel within the region as required.
Success Profile
- Demonstrates strong technical curiosity, learning agility, and professional integrity.
- Operates with high ownership, accountability, and self-motivation.
- Comfortable engaging with customers and internal stakeholders at multiple levels.
- Effective collaborator in cross-functional and cross-cultural environments.
- Applies structured problem-solving and project execution skills to complex technical challenges.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
