Job Description:
Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112
Employment Type: Full Time, Tuesday - Saturday Schedule
Position Type: Base pay + Commission
Pay Range: $50,000 - $100,000 Annually
Applications for this posting are accepted on an ongoing basis
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Communicate with the technicians
- Keep an even and organized flow of service to technicians
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
- Perform other tasks as assigned
Job Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Experience as a Service Advisor, customer service classes
- Minimum 2 years technical experience or on the job training
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
Benefits
- Medical, Dental and Vision Insurance
- Life Insurance
- 401(k) with company match
- Paid Time off
- Short term and long-term disability
- Accident Insurance
- Critical Illness Insurance
- Overtime available
