Job Description:
Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112
Employment Type: Full Time, Tuesday - Saturday Schedule
Position Type: Hourly + Commission
Pay Range: $17-$18 Hourly
About the role
Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience — from check-in to pick-up.
What you’ll do
- Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments
- Communicate service status updates to customers via phone, email, or in person
- Open, track, and close repair orders with accuracy in our dealer management system
- Coordinate with technicians and parts department to keep work orders moving efficiently
- Schedule service appointments and manage the daily service board
- Assist with vehicle check-in and check-out, including mileage and condition notes
- Help maintain a clean, organized, and welcoming service drive
- Support service advisors with administrative tasks and follow-up calls
What we’re looking for
- A genuine interest in motorcycles, powersports, or the automotive industry — riding experience is a plus
- Strong communication skills and a customer-first attitude
- Comfortable working in a fast-paced, team-oriented environment
- Detail-oriented with good organizational habits
- Basic computer proficiency; experience with a DMS (CDK, DealerSocket, etc.) is helpful but not required
- Valid driver's license required; motorcycle endorsement required
- Prior customer service, automotive, or dealership experience is a bonus — not a requirement
What we offer
- Competitive hourly pay with opportunities to grow into a full Service Advisor role
- Health, dental, and vision insurance
- Paid training and manufacturer certifications
- A team culture built by riders, for riders
- Stable schedule — Tuesday through Saturday
