Service Technician

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Big Star Buick GMC, a Ken Garff Automotive Dealership, is currently looking for an Automotive Service Technician that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

We designed a formal reward and recognition system just for you called PRO TECH. Do regular rewards and recognition for performance and tenure, predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and just being treated RIGHT sound right to you? We hear you! Our PRO TECH program is built to reward your hard work, recognize your contribution and encourage development and grow your career.

Check out the program: https://www.kengarff.com/pro-tech/

Looking for:

• Accommodating and analytical, while producing highly precise and accurate work
• Resourceful and seeks a high level of technical expertise
• Unselfish and approachable with a preference for detailed, skill-based work
• Prior automotive technician (mechanic) experience preferred
• ASE or dealership manufacturer certifications highly preferred
• High School Diploma or equivalent
• Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards

Why you’ll love working with us:

• PRO TECH perks described above including efficiency bonuses and tool allowance
• Competitive compensation package and 401k with company match 
• Wellness Time Off, plus holidays, plus a Personal Purpose Day 
• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance 
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend 
• Year-end bonus program for ALL employees (Garff Giveback) 
• Employee discounts on vehicle purchase, parts, service and more! 
• Red Wing boot program (free/discounted work shoes)

What you’ll do as an Automotive Service Technician (Mechanic):

• Perform efficient and expert work on repair orders, in accordance with dealership, state and factory standards
• Address customers’ primary concerns with diagnosis, repair and quality control to attain ‘Fixed First Visit’ expectations
• Perform the Ken Garff Electronic Multi Point Inspection along with video on every vehicle; immediately notify Service Advisor if the car has additional recommendations or if more time is needed to complete the repair
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication and time keeping
• Complete required training as assigned
• Maintain cleanliness throughout workspace and in all customer vehicles

At first glance, there’s nothing remarkable at Ken Garff.  Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear.  Because listening isn’t just something we do; it’s part of who we are.  It’s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people.  And we thrive on treating them right. We listen because we believe listening matters.  We’re just different that way.

Will you join us as a new Automotive Service Technician (Mechanic)?  Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them?  Will you listen and build trust and foster relationships?  This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward.  It needs you.