KEY ACCOUNTABILITIES / PRIMARY DUTIES & RESPONSIBILITIES
- Receive, unload, and help verify incoming and outgoing shipments following established warehouse procedures
- Assist with preparing, reviewing, and filing shipping and receiving paperwork accurately and on time
- Check product quantities and visible condition against packing slips, bills of lading, and delivery documents
- Enter and maintain basic shipping, receiving, and inventory records as required
- Communicate respectfully with drivers, carriers, customers, and team members regarding deliveries and pickups
- Follow assigned work instructions to meet daily accuracy and productivity expectations
- Provide courteous assistance to customers, drivers, and visitors as needed
- Help monitor dock schedules and update dock boards under supervisor guidance
- Support onboarding of new associates by sharing standard shipping and receiving practices
- Follow facility security procedures, including access control, and reporting unusual activity
- Perform work safely and report unsafe conditions or incidents to a supervisor promptly
- Keep the work area clean, organized, and free of hazards in line with housekeeping standards
- Follow food safety and quality guidelines relevant to daily job duties
- Report food safety or quality concerns to appropriate personnel when observed
- Perform other tasks as assigned by management
QUALIFICATIONS / CAPABILITY PROFILE
Minimum Education
- High School Diploma or equivalent
Minimum Qualifications / Skills
- Strong organizational and record‑keeping skills
- Basic computer skills and ability to learn shipping/warehouse systems
- Effective verbal and written communication skills
- Good interpersonal skills and ability to work well with others
- Ability to identify, locate, handle, and distribute product accurately
- Ability to work effectively in a fast-paced warehouse environment
- Ability to follow established work procedures and safety rules
- Ability to read, understand, and follow written and verbal instructions
- Ability to work assigned shifts and scheduled hours
Working Conditions / Physical Requirements
- Ability to push/pull, load/unload, and lift or move equipment and product weighing up to 50 pounds, with or without assistance throughout the shift
- Ability to stand and/or walk for extended periods of time, often up to 8–10 hours per shift
- Ability to climb stairs or ladders safely
- Ability to use hands and fingers to handle paperwork, scanners, labels, small parts, and computer equipment
- May use a manual pallet jack and may operate a forklift once certified
- Must wear required PPE (gloves, hairnets, safety glasses, ear protection, masks, appropriate footwear)
- Work may involve exposure to cold, heat, humidity, noise, moving mechanical parts, food ingredients and cleaning chemicals
- Must be able to work overtime, weekends, or rotating shifts as needed
MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
