Want to know if this job is worth applying to?
United States
Remote only
Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.
Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.
Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.
Our mission is simple: to harness AI to solve humanity’s most pressing challenges.
Sand builds the intelligent platforms behind critical infrastructure: water, healthcare, telecommunications, energy, for enterprises and governments worldwide. Our AI and data intelligence systems help manage London's water supply and power digital health platforms serving tens of millions of people. We have delivered successfully into over fifty client environments globally and are rapidly growing our footprint in the US. The successful applicant for this role will have an opportunity to grow with these expansion efforts, taking on significant technical and operational leadership responsibilities as we scale.
We are investing in a platform, Symmetri, which underpins and accelerates our client impact. It integrates heterogeneous operational data, models the entities and relationships of an entire domain, and lets operators of critical infrastructure understand the state of their world, reason about it, and act. It runs in multi-tenant cloud, in single-tenant customer environments, on premises, and is already deployed and in use in multiple fully air-gapped installations at ministry and utility level.
Our US customers are city governments, water utilities and public agencies who will run their operations on these systems and audit how we deploy and manage them.
Sand operates in partnership with senior executives at our customers. Your primary client within these relationships will be the customer's enterprise IT organization. You will spend as much time in front of a municipal CIO's security team, an architecture review board and a cloud governance committee as you will in a terminal. You will be asked where the data sits, who has access to it, how it is encrypted, and what happens during an incident, and you will need to answer those questions accurately and calmly without escalating every one of them.
Symmetri is designed to be highly modular and extensible, supporting rapid development and the mechanisms to support reusable intelligence capabilities across clients without sharing their data. As it continues to become the standard way we deliver, the line between deploying the platform and building it converges. You will be expected to see that coming and drive the strategy and execution that helps us get there.
Your role will be to lead and deliver the deployment and the operation of cloud infrastructure, including Symmetri environments, for US customers, end to end.
You will not be equally strong across all of these aspects. Strong in most, familiar with the rest, unafraid of learning fast while being aware of and drawing in support for your current limitations.
We are looking to hire on the East Coast in the United States, as this is where the majority of our clients are based.
This role has an on-call component and accountability. Real production systems, real operational consequences.
It also has less scaffolding than you might expect. We optimize first to fall in love with our clients' challenges and to deliver impactful solutions. This means you will not always receive neatly scoped work, and part of the job is creating that clarity yourself and sharing it. We are not looking for someone to invent everything from scratch or replicate exactly what they have done in the past either.
We believe in strong opinions, loosely held. We have established patterns and approaches that work, built by teams that have run these environments for years, and the person who succeeds here is one who learns them properly first and then improves them while participating in raising our global standard.
Due to the highly collaborative and internationally distributed nature of our work, successful candidates must be comfortable operating in small teams while contributing to larger, globally coordinated efforts. A strong sense of ownership, self-motivation and discipline in maintaining clear and consistent communication through virtual collaboration tools and video conferencing is essential.
