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Park City, Utah, United States
Onsite
Location: Waldorf Astoria, Canyons Village, Park City, Utah
Terms: Winter 2026-27, Seasonal full-time roles available.
Pay: $19.50/hour base wage, plus tips
Requirements:
This role requires professionalism, attention to detail, teamwork, and warm, personalized service in every interaction.
Expect weekend and holiday work. Daily operations broken into morning and evening shifts. No previous experience required!
About Us
Ski Butlers was founded in 2004 to take the hassle out of getting on the mountain and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental and valet operations, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don’t stop there. Our culture is about being a part of something bigger. Whether it’s contributing to our net zero climate initiatives, building lifelong friendships or making a customer’s vacation memorable, a job at Ski Butlers will be the best decision you make.
About the Role
As an In-House Ski Technician + Valet Attendant, you will be the face of Ski Butlers at our on-site operation within the Waldorf Astoria Park City. You will help create a seamless guest experience from arrival through departure, welcoming guests before and after their time on the mountain, assisting with putting on and removing ski boots, storing and retrieving equipment, providing ski and snowboard rentals, and working side by side with hotel team members.
The Waldorf Astoria Park City is a luxury mountain property located in the Canyons Village of Park City Mountain Resort. Ski Butlers operates as an extension of the hotel’s skier services, helping guests transition smoothly between the hotel and the mountain each day.
Perks and Benefits:
Free Alterra Mountain Company Employee Pass
Unlimited access to all Alterra Mountain Company owned resorts, subject to blackout dates
Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate
Epic Local Merchant Pass, valid at Park City Mountain Resort
Discounted access to 500+ industry brands
Generous discounts to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Apex-MEC (minimum essential coverage) plan available to all seasonal employees. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health
Comprehensive Employee Assistance Programs, emotional wellbeing and work-life balance resources to keep you at your best
Primary Responsibilities
Welcome guests and create a seamless, personalized experience that reflects the standards of Ski Butlers and the hotel while consistently meeting our Key Customer Requirements:
KCR #1: On Time – Prepare and retrieve equipment within promised timeframes
KCR #2: Communication – Setting clear expectations around the entire scope of service
Accurately tag, store, organize, stage, and retrieve guest-owned and rented equipment.
Anticipate guests’ needs before and after their time on the mountain, including helping them put on and remove their ski boots
Work collaboratively with the hotel teams, including concierge, bell, front desk, and transportation, to coordinate service and resolve guest needs
Complete the entire Cycle of Service for scheduled and reactive ski/snowboard rentals:
Booking rental orders
Packing rental orders in advance of equipment fitting
Fitting guests for rental equipment and providing a highly personalized fitting experience
On-Mountain Support for guests requesting equipment changes
Picking Up equipment from guests’ at the end of their rental period. Equipment is sanitized, tuned, and re-stocked for their next use
Secondary Responsibilities
Maintaining a clean and organized workspace
Basic ski/snowboard tuning, waxing and general equipment maintenance
Setting up the next shift and future team members for success
Snow removal
Re-stock amenities
Ski Butlers is a standalone business within Alterra Mountain Company's family of mountain destinations.
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
