Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.
Position Summary & Responsibilities
Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility.
- Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
- Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
- Ability to adapt to varying challenges and varying levels of user knowledge
Required Qualifications
- 5 or more years working within the Higher Education Industry.
- 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency.
- Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
- Extensive experience utilizing Slate Datasets and Entities for reporting, data management, process automation, and system optimization
- Proficient with developing, deploying, customizing and integrating CRM software
- Experience developing HTML content
- Ability to analyze business processes, procedures, and functions and make recommendations for improvement
- Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
- Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
- Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
- Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
- Ability to troubleshoot technical and functional issues within Slate.
- Exceptional oral and written communication skills and a proven customer service approach
- The ability to travel over 25%
Preferred Qualifications
- Experience managing project based work.
- Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus
- Graduate Admissions/Enrollment experience
Pay and Benefit
- The salary range is $90,000 -$125,000
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
