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India
Remote only
Our platform enables customers to create over 400 million new entities every day and
perform 35 million search operations daily across billions of records. We build and maintain highly scalable backend systems and distributed services that operate with extremely low latency and high reliability.
If you’re passionate about building scalable backend systems and solving engineering challenges at scale, you’ll find exciting opportunities on our team.
The Contacts Team sits at the heart of HighLevel’s CRM platform and powers contact
management capabilities consumed across workflows, conversations, campaigns, opportunities, integrations, and other product surfaces.
We are looking for an SDE-2 Backend Engineer who enjoys building scalable backend
services and solving real-world engineering problems around APIs, data processing, reliability, and performance.
You will work alongside senior engineers to design and build backend services while gradually taking independent ownership of services and features from development through production.
● Strong ownership of backend services and features from development through production.
● Ability to independently design, develop, test, and deploy scalable backend solutions.
● Passion for writing clean, maintainable, and well-tested code.
● Strong analytical and problem-solving skills.
● A collaborative mindset with the ability to work effectively across engineering, product, and infrastructure teams.
● Focus on improving performance, scalability, reliability, and developer productivity.
Backend Engineering
● Design, develop, test, and maintain scalable backend services using Node.js and TypeScript.
● Build and maintain REST APIs consumed by multiple HighLevel products and services.
● Write clean, maintainable, testable, and production-quality code.
● Work with high-volume datasets and optimize database queries and data-access patterns.
● Develop asynchronous processing flows using queues and event-driven architecture.
Performance & Scalability
● Identify API and database performance bottlenecks.
● Work with caching, indexing, batching, and asynchronous processing patterns.
● Contribute toward improving service latency, throughput, and scalability.
● Understand how application design impacts systems operating under high request volumes.
Reliability & Production Ownership
● Monitor production services and investigate failures using logs, metrics, traces, and observability platforms.
● Debug and resolve production issues.
● Participate in on-call and incident-resolution processes.
● Contribute to root-cause analysis and sustainable fixes instead of short-term patches.
Engineering Quality
● Write unit/integration tests for new functionality.
● Participate actively in code reviews.
● Follow secure coding and engineering best practices.
● Improve existing code through refactoring and technical-debt reduction.
● 3+ years of backend development experience.
● Strong hands-on experience with Node.js and TypeScript/JavaScript.
● Experience designing and consuming REST APIs.
● Good understanding of microservices.
● Experience with relational and/or NoSQL databases.
● Understanding of database indexing and query optimization.
● Familiarity with asynchronous processing and message queues.
● Experience with Git, CI/CD and automated testing.
● Familiarity with Docker.
● Exposure to AWS/GCP or another major cloud platform.
● Strong debugging and problem-solving skills.
● Experience working on high-scale SaaS products.
● Redis or similar caching technologies.
● Elasticsearch/OpenSearch.
● Kafka, Pub/Sub, RabbitMQ or similar messaging systems.
● Kubernetes
● Observability platforms such as Grafana, Sentry, ELK or equivalent.
● Build products used by millions of businesses worldwide.
● Solve challenging engineering problems at internet scale.
● Work with modern technologies in a highly distributed architecture.
● Be part of a remote-first engineering organization that values ownership, innovation, and continuous learning.
● Opportunity to build systems handling billions of API requests and message events every day
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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