Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day. You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.
In this role you'll work across SQL Server and C# to keep our production ERP environment fast, stable and reliable, fixing issues at the root and supporting Finance and Operations.
What you'll do:
- Own and optimise SQL Server performance across a production ERP environment, including complex queries, stored procedures, views, indexes, and data integrity checks across large datasets.
- Design, troubleshoot, and improve backend application components in C# to support integrations, fixes, and enhancements.
- Investigate and resolve production issues across databases, applications, integrations, and huge distributed datasets, focusing on root-cause analysis and permanent fixes.
- Support and maintain ERP integrations and APIs, including REST-based services and service layers.
- Monitor system health across Windows Server and SQL Server, proactively addressing performance, stability, and security issues.
- Manage database-related operational tasks including backups, restores, upgrades, patching, and capacity planning for huge distributed datasets.
- Work closely with Engineering, Finance, and Operations teams to prioritise issues and ensure reliable system operation.
- Provide second and third-line support, producing clear documentation for incidents, fixes, and repeatable support processes.
- Assist with finance-critical data accuracy requirements, including reconciliations, postings, journals, and inventory updates.
- Contribute to automation and continuous improvement initiatives across support tooling, monitoring, and processes.
What you'll need:
- Proficiency using AI assisted development tools to support coding, debugging, testing and technical problem solving.
- Strong SQL Server expertise: writing and optimising complex queries, stored procedures, views, indexing strategies, and performance tuning across huge distributed datasets.
- Hands-on experience with C# in production environments, building and supporting backend systems.
- Experience supporting data-heavy or business-critical systems, ideally in ERP, finance, or operations domains.
- Understanding of APIs and system integrations (REST, service layers, middleware).
- Solid Windows Server and system administration fundamentals, including monitoring, patching, backups, and security.
- Proven troubleshooting skills in live environments, including logs, databases, integrations, and huge distributed datasets.
- Ability to manage multiple issues and stakeholders with strong prioritisation and time management skills.
- Clear communicator who can collaborate effectively with technical and non-technical teams.
- Analytical mindset with a focus on continuous improvement, automation, and long-term solutions over quick fixes.
Why Kogan.com?
- AI-Native Engineering: AI is deeply embedded in how our Engineering teams build and operate. We’re moving beyond standalone LLM use into agentic workflows, AI-assisted development and automation integrated into real engineering systems and processes. Engineers have access to leading AI tools, hands-on training and the freedom to experiment with new ways of designing, building and shipping software.
- Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/teams/kogan.com.
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future.
- Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact.
- You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia.
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ.
- Learning budget of $1000.
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
