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Waterloo, Ontario, Canada
Hybrid
Join our Manulife Bank Technology Team!
We are reimagining digital banking in Canada through modern cloud technologies, AI-assisted engineering, and customer-focused innovation. Our mission is to deliver secure, reliable, and scalable platforms that support the everyday banking experiences of our customers and advisors.
We work with a cloud-first mindset, Agile delivery practices, and a shared commitment to engineering excellence, continuous improvement, and responsible innovation.
About the Team:
Our team develops and supports the foundational platforms and shared services that enable banking capabilities across Manulife Bank. Our work includes reusable APIs, integration services, notification capabilities, event-driven solutions, and operational tools that help technology teams deliver secure and dependable customer experiences more efficiently.
As part of the team, you will contribute to technology that is used across the organization while gaining exposure to modern cloud platforms, enterprise integration patterns, and AI-assisted development practices.
Position Responsibilities:
We are looking for a Software Engineer to help design, build, and support the APIs, integration services, and cloud-native platforms that power digital banking experiences at Manulife Bank.
You will work with technologies such as Java, Spring Boot, Azure, Kubernetes, event-driven architecture, and AI-assisted development tools. You will collaborate with engineers, architects, product partners, cybersecurity professionals, and operational teams to develop solutions that are secure, resilient, maintainable, and designed around customer needs.
This opportunity is well suited to an engineer who enjoys solving technical problems, learning new technologies, contributing to collaborative design discussions, and improving how software is built and operated.
Design, develop, test, deploy, and support modern software applications and platform services.
Build and maintain APIs, integration services, event-driven capabilities, notification solutions, and reusable platform components.
Write clean, secure, maintainable, and well-tested code using modern software engineering practices.
Collaborate with product owners, engineers, architects, cybersecurity teams, and business partners to deliver customer-focused solutions.
Participate in backlog refinement, sprint planning, estimation, retrospectives, and other Agile delivery activities.
Contribute to technical design discussions and architecture reviews with senior engineers and technical leads.
Support production releases, operational readiness activities, and the ongoing health of banking platforms.
Investigate and resolve application or platform issues while improving system reliability, security, and performance.
Participate in peer code reviews and contribute constructive feedback that strengthens software quality and team learning.
Help advance automated testing, CI/CD pipelines, monitoring, observability, and DevSecOps practices.
Use AI-assisted development tools responsibly to improve engineering productivity, software quality, and delivery outcomes.
Document technical solutions and share knowledge, ideas, and lessons learned with teammates.
Required Qualifications:
At least three years of experience developing software applications or services in an enterprise or similarly complex environment.
Experience developing backend applications using Java and Spring Boot, or experience with comparable enterprise development frameworks and the ability to learn Java and Spring Boot.
Understanding of RESTful APIs, microservices, and distributed application design.
Experience working with relational and/or NoSQL databases and data integration solutions.
Familiarity with cloud technologies, containerization, or cloud-native application development.
Experience using Git-based source control and CI/CD pipelines.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to communicate technical ideas clearly and collaborate effectively with technical and non-technical partners.
Experience contributing within an Agile or iterative software delivery environment.
A commitment to continuous learning, knowledge sharing, and high-quality engineering practices.
Preferred Qualifications:
The following qualifications would be valuable, but you do not need to have experience in every area:
Experience with Microsoft Azure services.
Experience with Kubernetes or Azure Kubernetes Service, also known as AKS.
Experience developing event-driven solutions or working with messaging and enterprise integration platforms.
Familiarity with infrastructure-as-code tools such as Terraform.
Experience with API management platforms, Azure Functions, or Azure Service Bus.
Familiarity with automated testing, application security, or DevSecOps tools such as Snyk and SonarQube.
Experience with application monitoring, observability, incident troubleshooting, or operational support.
Exposure to AI-assisted development tools such as GitHub Copilot.
Familiarity with Model Context Protocol, agentic development workflows, or emerging AI engineering patterns.
Experience working in banking, financial services, or another regulated industry.
Technology Environment:
Depending on the project, you may work with:
Java and Spring Boot
REST APIs and microservices
Microsoft Azure
Azure Kubernetes Service and Kubernetes
Azure Service Bus
Azure API Management
Azure Functions
Event-driven architectures and messaging platforms
Oracle, SQL, and NoSQL databases
Terraform and Docker
GitHub and CI/CD tooling
OpenAPI, Springdoc, and Bruno
New Relic and other monitoring or observability platforms
Snyk and SonarQube
Jira and Confluence
GitHub Copilot, Model Context Protocol servers, and AI-assisted development tools
The technology environment describes the tools used across the team. Candidates are not expected to have experience with every technology listed.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Waterloo, OntarioWorking Arrangement
Salary range is expected to be between
$86,100.00 CAD - $136,100.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
