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Ciudad de México, México
Hybrid
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Are you a visionary technical leader who can architect mission-critical cloud solutions and serve as a trusted advisor to customers? Drive digital modernization.
Location: Mexico City, MX | Work Model: Hybrid (4 days/week on-site)
Appian Customer Success is obsessed with supporting our customers’ missions by delivering transformative, high-velocity automation solutions. Our Architecture team works hand-in-hand with customers, advising and supporting them on how to design, secure, and deliver resilient enterprise systems. By joining this elite technical group, you will lead the creation of innovative market offerings that accelerate agency modernization using our AI-Powered Process Automation platform.
As a Solution Architect within our Customer Success division, you will operate as a premier technical leader and trusted advisor to high-profile clients. This role is vital right now because customers are rapidly shifting toward secure, unified cloud architectures. You will combine your advanced engineering, product, and business skills to design integrated architectures, navigate complex compliance, author winning technical proposals, and empower agencies to achieve true Enterprise-Grade Orchestration.
The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
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Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com.
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.