Job Title: Solution Engineer – Industrial IoT
About the Role:
We are seeking a highly motivated and technically adept Solution Engineer (SE) to join our growing Industrial IoT team in EMEA. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful business outcomes based on Cisco’s product and services portfolio. The SE will partner with our Account Executives in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating bills of materials, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.
Responsibilities:
- Owning the technical plan for your territory aligned with the Industrial IoT Account Executive (EA)
- Support EA’s and account teams on new opportunity development while contributing to the technical account plan with a blueprint of the customer’s digitization journey
- Communicate and educate generalist teams on key technical solutions, vertical designs/architectures, new product introductions
- Maintains a community of champion solution engineers for continued enablement for scaling while influencing territory representation with the industrial IoT business entity.
- Design and apply technical solutions and architectures working closely with the portfolio SE’s
- Documenting and best practice sharing of industry vertical use cases
- Solution led selling based on Industrial validated designs
- Deliver demo’s, proof of concepts and proof of value directly to customers or working with partners and/or the Cisco CX organization
- Build strong competitive technical expertise to support RFPs for differentiation
- Manage a comprehensive personal demo environment to build skills, test solutions as well as helping portfolio sellers and partners to build similar capabilities
- Support technical seminars and enablement activities across EMEA to drive IoT sales campaigns
- Work with CXC, innovation centers, etc. teams to expand their Industrial IoT capabilities for customer facing demonstrations
- Drives/influences roadmap discussions with Industrial IoT Business Entity (BE), based on territory requirements; manages Aha! process.
- Works with customers and the Industrial IoT BE to encourage Early Field Trial (EFT) participation and feedback.
- Continuous self-development for technical and vertical excellence
- Be a technology solution consultant, based on your rare industrial skillset
- Leverage innovative approaches to address common industry problems, and build creative solutions aligned to key customer outcomes
- Captivate and hold engaging, dynamic and technology-centric workshops designed to motivate customers to a solution architecture approach
- Present and participate at customer and industry events, and symposiums
- Embrace Cisco certified AI tools to help augment, scale and differentiate Cisco from competitors.
Languages Spoken
- Fluent in English and Swedish
- Fluency in Finnish would be desirable
Minimum Qualifications & Experience
- Bachelor's degree in Engineering (e.g., Electrical, Mechanical, Industrial, Computer), Computer Science, or a related technical field. Master's degree is a plus.
- 5+ years of industry-related experience
- As an Industrial Solution Engineer, you should have a good understanding of industrial applications such as Profinet, Ethernet/IP, Modbus, etc. and industrial protocols such as DLR, PRP, HSR, PTP, IEC61850 including experience on industrial architectures such as the Purdue model.
- Knowledge of Cisco's Industrial Networking, Security and Network Automation & Management solutions
- Experience in MPLS, SRv6, SD-WAN, SD-Access, REP, Micro-segmentation, VPN, PQC, LTE connectivity and Wi-Fi is essential
- Strong field sales experience combined with hands on technical experience
- Experience working in multi-cultural environments
- Experience presenting to large Executive level audiences
- Experience preparing high impact demos and workshops
- Experience as overlay sales professional
- Functional understanding of AI concepts and tools
Preferred Qualifications
- CCNP, CCDP or CCIE certification preferred
- Good communication and presentation skills
- Familiarity in at least one relevant programming or scripting language (e.g., Python, C++, Java).
- Experience with cybersecurity principles in industrial control systems e.g. IEC62443.
- Customer relationship building skills
- Pre-sales experience preferred
- Experience in working on industry domains such as Utilities, Manufacturing, Transportation, Oil & Gas, Mining, Defense would be beneficial
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
