Sr. Associate III, ERP Business Analysis

Summary of Position:

Translate high level design and business requirements into system solutions and implement in alignment with the design and architectural standards, while meeting quality, performance and security requirements.

Major Accountabilities

• Business process understanding and driving business stakeholders' alignment
• Develop system designs that adhere to high level conceptual design and are traceable to functional as well as non-functional requirements in projects/enhancements
• Ensure designs produced adhere to architectural roadmap and support the development, execution and operations of solutions
• Deliver design solutions in line with system design standards which are global and scalable following a global template philosophy (Core/Template)
• Ensure that solutions meet requirements outlined in the architecture handbook
• Perform scoping, fit-gap workshops for projects/enhancements, proposes solutions for key gaps, provide effort estimations and align with business teams
• Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars
• Ensure that developed solutions are peer reviewed, formally documented and signed off by business
• Initiate solution testing to ensure these meet quality standards
• Follow standardized design and development processes to enable cost effective delivery
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Solution Design scope.

Key Responsibilities:

Key Performance Indicators / Measures of Success -

• Solution Quality; Cost efficiency; Delivery time; Customer Satisfaction; Achievement of KPIs for enhancements

Job Dimension -

Complexity:

• Global responsibility for SAP design of the Invoice-to-cash (I2C) function (Accounts Receivable, Receivables Management, Cash application including Digital payments), interaction with Order-to-invoice, Record-to-report, Treasury-cum-Cash management and other related functions
• Providing governance and maintenance to the Global Invoice to cash template
• Providing elevated level support for the AMS team on Production Support incidents and Enhancement requests

Influence:

• Maintaining and updating global I2C template design for SAP with other strategic programs and projects influencing:
  • IT stakeholders – Business Technology Partner (BTP) and Global Process Owner (GPO) community
  • Application Maintenance Services (AMS) team.

Key Requirements/Minimum Qualifications:

• Bachelor's degree in business/technical stream and SAP knowledge in specified module(s)/process areas.
• This position in the IT-ERP organization require people with IT projects implementation, rolling out templates and supporting IT Production environments experience for requisite number of years with deep business process knowledge. People with only business knowledge and little/no IT experience need not apply.
• At least 4 to 6 years' experience in IT/business consultancy and SAP implementation in an international environment. Some prior experience in working with small – Mid size teams will be an added advantage.
• Proven experience in SAP ECC/S4 implementations, detailed process analysis and design, system architecture and technology standards
• Proven experience in understanding of SAP functionality, related business processes and master data in the area of responsibility
• Willingness to travel – Less than 25% (based on business need)
• Direct impact on strategic SAP programs and projects to deliver Business & IT strategy under guidance and supervision of EAS – F&P leadership.
• Proven Hands-on experience and elevated level knowledge in SAP ERP in some/all of the following modules in order to be able to support current and future Alcon business processes:

• SAP Receivables Management (SAP RM) or old version FSCM

  • Collection Management.

  • Credit Management.

  • Dispute Management

• Customer payments

  . Cash application (Auto AR or Direct AR)

  . Customer online payments (CCP/DP or Bill trust, ESCAR or 3rd party systems)

• Preferable knowledge in the following areas:
  • Customer/BP Master data
  • Period-end closing
  • Payment Term, discount, Interest calculation and payment method setup
• Working experience with integration of various alien systems (SAP or non-SAP) to SAP-ECC through some form of middleware (e.g. CPI/SI/Mulesoft) required
• Basic technical competencies like IDOC, XML, JSON monitoring, RfC connectivity, ALE distribution model, Different type of WRICEF objects and their usage depending on functional need etc. required
• Exposure to following functional areas, newer generation technologies and platforms will be an added advantage
  • S4/HANA – FI-AR functionalities
  • Other SAP cloud-based systems (e.g. DPAO etc.) and their connectivity with backend.
  • SAP Accounts Payable and related areas
• Good understanding of Life Sciences/Pharma/Medical devices and/or contact lenses industry along with FDA Computer System Validation processes is an advantage.
• Excellent communication and collaboration skills
• Able to leverage networks of professionals across functions and business areas
• Understands the competing organizational needs beyond own part of business
• Able to interpret complex information and to influence internal and external peers
• Demonstration of Alcon value and behaviors within the own organization with ability to motivate and energize others.

Work hours: 12 PM to 9 PM IST

Relocation assistance: Yes

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