Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

Day in the Life

• Apply Lean Six Sigma methodologies (Define-Measure-Analyze-Improve-Control) to assess current operating procedures and envision future state to solve complex business problems.

• Demonstrate proficiency in the seven (7) basic quality tools for process improvement to help the organization understand its processes and improve them.

• In coordination with Continuous Improvement leadership, execute data collection, provide analysis, and support to all assigned departments to achieve stated productivity gains as outlined in Goals and Strategies: -Conduct fact-finding -Develop Dashboards -Track and Validate project benefits

• Comprehend and demonstrate proficiency with all aspects and concepts of LEAN Six Sigma methodologies (Define-Measure-Analyze-Improve-Control).

• Identify key performance indicators (KPI) and establish process linkages with dashboards

• Provide assistance and support in the attainment of the annual strategies; assist with departmental and corporate-level strategic initiatives and presentations. 

• Educate other department personnel as appropriate and emphasize the techniques of productivity.

• Mentor team members on LEAN Six Sigma methodology and project management.

• Discover/find areas of waste, duplication, inefficiency, and manual effort. 

• Identify non-value-added elements and activities by using specific tools and clearly communicate results to all workforce levels.

• Identify, plan, execute, install, and hand over productive outputs in the form of measurable gains and display full leadership expertise that influences others and allows colleagues to accept change.

• Serve as an internal consultant to Business Units and their departments. Lead and/or support cross-functional departments and teams to drive process improvement engagements, including the creation of current and future state scenarios, perform gap analysis, and manage change management.

• Drive process standardization and repeatability via appropriate policy and process documentation.

• Deliver Lean Six Sigma Green and Yellow Belt training to Velera employees. Mentor Candidates through project completion to achieve certification.  

• Demonstrate proficiency in team leadership, comprehend team dynamics, and assign team member roles and responsibilities.

• Display proficiency with software that is centered on process management and statistical data, and analyze relevant data to ensure fact-based decisions are made.

• Act as mentor, teacher, coach, identifier, and influencer to fellow Continuous Improvement Engineers and colleagues.

• Provide program management expertise, including leading various highly complex projects that align with strategic or enterprise-level initiatives.

• Motivate all employees to actively support Velera  Operational Excellence initiatives.

• Execute data collection via myriad formats, including research, one-on-one interviews, or focus group,s and work with Business Unit Leaders to install improvements.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent with emphasis in a technical (science or engineering) field or business (finance) required.

• Black Belt certification required or the ability to obtain within one year. 

• Lean Six Sigma Black Belt preferred. 

• Seven (7) years of business experience with specific experience in support of reengineering and productivity required.

• Lean Six Sigma experience required. 

• Experience in the financial industry strongly preferred.  

  

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

$84,900.00 - $108,200.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.