Sr Delivery Lead- Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Responsibilities:

• Lead and coordinate routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates

• Broaden relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk

• Establish target outcomes in partnership with stakeholders and leaders

• Track success metrics and provide status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule

• Collaborate with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

• Manage relationships with business and technology partners and serves as a trusted technology leader within Communities of Practice and cross-organizational initiatives

• Ensure adherence with Enterprise Change Management standards

• Direct and lead a delivery team aligned to a portfolio and mentors Delivery Lead

• Manage and improve portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly

• Build relationships with business and technology executives across multiple organizations, as well as Compliance and Risk

• Manage program financials and supports resource planning

• Ensure adherence with Enterprise Change Management standards

Required Qualifications:

• Solution Delivery Process: Drives adoption and continually improve processes in the solution delivery process across teams. Depth of experience in aligning technology effort to financial service lines of business.

• Planning, Execution and Process: Facilitates program/portfolio level planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments. Ability to answer program/portfolio level Agile/waterfall framework questions.

• Solution Design: Has contributed to the development of applications based on a design provided by others.

• Financials and Resource Management: Ability to track programs and multiple value stream variances in order to ensure work aligns with program objectives. 

• Production Support, Triage, and Operational Excellence: Proven experience leading critical triage, incident management, and production support activities. Demonstrated success driving root cause analysis, coordinating cross-functional resolution efforts, improving operational stability, and preventing recurrence through sustainable corrective actions.

• Risk Management: Identifies risk/dependencies and quantifies the impact it has on the business/technology and what controls are to be used to resolve

• Stakeholder Management and Influence: Builds strong partnerships with senior business and technology leaders. Demonstrated ability to influence decisions, align stakeholders, drive consensus, and effectively communicate complex technical concepts to diverse audiences.

• Application & Data Architecture: Possesses an understanding of architecture and bank standards. Participates in or supports delivery of architecture designs and implementations

• Data Management: Has knowledge of data management practices and technologies but has not been hands-on with the development of a data system.

Desired Qualifications:

• Minimum 10+ years of experience in financial services

• Ability to lead teams and work collaboratively

• Strong verbal, written, presentation, and executive communication skills

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - WA - Seattle - 401 Union St - Rainier Square (WA1510)

Pay and benefits information

Pay range

$115,000.00 - $190,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.