Sr Director, Analytics and Insights

Accountabilities:

As the senior leader responsible for analytics services, you will oversee business strategy, operational performance, and portfolio expansion while contributing to the organization's broader strategic objectives.

• Define and execute the long-term strategy and annual business goals for analytics services, including financial targets, product direction, and go-to-market strategies.

• Lead the successful delivery of existing analytics offerings, ensuring accuracy, consistency, timeliness, and an exceptional client experience.

• Establish operational processes, quality standards, capacity planning frameworks, and performance metrics to optimize service delivery.

• Drive adoption, client retention, service expansion, and revenue growth across predictive modeling and benchmarking solutions.

• Collaborate with Sales and Client Services teams to communicate the value of analytics offerings and identify opportunities to strengthen client relationships.

• Identify unmet client needs and develop new, scalable analytics services that expand the organization's portfolio.

• Partner with Product, Technology, and Client Services leaders to integrate analytics, predictive modeling, benchmarking, and insights into broader products and services.

• Manage budgets, financial performance, and business execution to achieve strategic and operational targets.

• Contribute to senior leadership discussions, influence organizational strategy, and support the achievement of annual business objectives.

• Lead and develop direct reports while providing coaching, mentorship, and guidance to colleagues across different teams and reporting structures.

• Build effective cross-functional partnerships to ensure alignment, collaboration, and successful business outcomes.

Requirements:

The ideal candidate brings extensive experience in analytics leadership, data modeling, and product development, combined with strong commercial awareness and the ability to translate complex insights into business value.

• Deep knowledge and experience in data modeling and applying machine learning tools and algorithms to develop and deploy client-facing models.

• Extensive experience developing, managing, or delivering cross-organizational benchmarking products and services.

• Strong fundraising background.

• Proven experience developing, launching, and growing new products or services.

• Demonstrated ability to build, manage, and successfully execute budgets and financial plans.

• Strong analytical, strategic thinking, and problem-solving capabilities.

• Excellent verbal and written communication skills, including the ability to deliver compelling presentations and communicate complex concepts effectively.

• Strong interpersonal skills and the ability to build productive relationships with senior stakeholders and cross-functional teams.

• Excellent organizational skills, attention to detail, and time management abilities, with a proven track record of meeting deadlines.

• Ability to develop meeting agendas, lead discussions, and communicate expertise with confidence.

• Proficiency in Microsoft Office 365 or equivalent productivity software.

• A bachelor's degree (BS/BA) in a relevant field is preferred.

• Ability to work within the Eastern Time Zone.

• Willingness to travel occasionally, generally fewer than five trips per year for in-person team meetings, planning sessions, and company gatherings.

Additional Position Details:

• The position is advertised as remote, with hybrid or in-office arrangements also possible depending on working preferences.

• Applicants must be based in one of the following eligible locations: Alabama, Arkansas, Colorado, Florida, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Maine, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Pennsylvania, South Carolina, Texas, Virginia, Vermont, Washington, Wisconsin, West Virginia, or Washington, DC.

• Candidates who do not meet every listed qualification are still encouraged to apply, as relevant experience and potential may make them a strong fit for this or similar opportunities.

Benefits:

• Annual salary range of $135,000–$155,000.

• Remote-first working arrangement, with the flexibility to work in a hybrid or office-based environment where preferred.

• Limited business travel, generally fewer than five trips annually.

• Opportunity to contribute to innovative technology and analytics solutions supporting nonprofit organizations.

• The opportunity to influence business strategy and lead the development of new analytics products and services.

• Inclusive and equal opportunity working environment.