About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
What is it all about?
The Visa Global Tax Team is seeking a hands-on indirect tax professional to help build and scale Visa’s global indirect tax function. As Visa continues to expand its products and commercial offerings, this person will own critical elements of our International and US indirect tax advice and operations, including VAT/GST and US S&U tax. Will also review M&A and global client deal contracts.
The Sr. Director, Global Indirect Tax, will report directly to the Global Head of Tax while partnering globally with the regional heads of tax, Controllership, Finance, Product, Legal, Government Engagement, Treasury, and Corporate Strategy to translate complex tax requirements into practical decisions, reliable systems, and scalable processes.
What we expect of you, day by day:
Global Indirect Tax Strategy
- Develop and execute Visa's global indirect tax strategy, aligning tax objectives with broader business priorities.
- Monitor and assess global indirect tax developments, including VAT, GST, sales and use tax, digital services taxes, e-invoicing, and other emerging transaction tax regimes.
- Provide strategic guidance on indirect tax implications of new products, commercial structures, market entries, and strategic initiatives.
- Lead indirect tax risk management efforts and proactively identify opportunities to improve tax efficiency and governance.
- Oversee global indirect tax compliance processes, ensuring accurate and timely filing, reporting, and remittance obligations across multiple jurisdictions.
- Drive process improvements and automation initiatives to enhance compliance effectiveness and scalability.
- Partner with Accounting and Finance teams to ensure proper indirect tax accounting and reporting.
- Maintain and strengthen internal controls and governance frameworks supporting indirect tax compliance.
Business Partnership
- Advise business leaders on indirect tax consequences of existing and emerging payment products, digital services, platform offerings, and cross-border transactions.
- Support commercial, legal, and finance teams during contract reviews and structuring discussions.
- Collaborate with regional stakeholders to address local indirect tax requirements while maintaining global consistency.
Tax Controversy and Regulatory Engagement
- Lead management of indirect tax audits, examinations, inquiries, and disputes globally.
- Coordinate responses to tax authorities and external advisors.
- Assess regulatory proposals and legislative developments that could impact Visa's business model.
- Develop strategies to mitigate risk and support business continuity in an evolving regulatory environment.
People Leadership
- Foster a culture of accountability, collaboration, continuous improvement, and innovation.
- Build organizational capability and ensure appropriate succession planning and talent development.
Tax Technology and Transformation
- Champion tax technology modernization initiatives, including indirect tax automation, data analytics, and systems integration.
- Partner with Finance Technology and Enterprise Systems teams to improve tax determination, reporting, and data quality capabilities.
- Identify opportunities to simplify and standardize indirect tax processes globally.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
What we're after...
- Extensive experience leading indirect tax matters across global VAT/GST and US Sales & Use Tax in a multinational environment.
- Deep technical expertise combined with strong commercial judgment and the ability to translate complex tax requirements into practical business solutions.
- Proven success advising senior leaders on the tax implications of new products, commercial structures, M&A transactions, digital services, and cross-border business models.
- A strategic mindset with the ability to anticipate regulatory change, manage risk effectively, and support business growth in a rapidly evolving global environment.
- Demonstrated experience building, transforming, and scaling indirect tax operations, including process optimization, automation, controls, and technology enablement.
- Strong understanding of indirect tax compliance, reporting, audits, controversy management, and governance across multiple jurisdictions.
- Exceptional stakeholder management skills, with the ability to influence and collaborate across Finance, Legal, Product, Treasury, Strategy, Controllership, and regional tax teams.
- Experience leading complex cross-functional initiatives and driving results in a highly matrixed global organization.
- A hands-on and adaptable leader who can balance strategic priorities with operational execution and attention to detail.
- Outstanding communication skills, with the ability to distill complex technical matters into clear, actionable guidance for non-tax audiences and executive leadership.
- A track record of developing high-performing teams, fostering accountability, and building strong partnerships across regions and cultures.
- High levels of ownership, intellectual curiosity, sound judgment, and a commitment to continuous improvement and innovation.
Nice-to-have:
- CPA, Chartered Accountant, MST, JD, LL.M., or equivalent professional qualification.
- Experience within technology, fintech, payments, or financial services organizations.
- Knowledge of OECD developments, digital taxation trends, and emerging indirect tax regimes.
- Experience leading tax technology, automation, or enterprise transformation initiatives.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
