This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Director, Operations Excellence based in the United States.
In this senior leadership role, you will drive enterprise-wide operational excellence by developing and implementing continuous improvement strategies and standardized processes. You will lead the evolution of the Project Management Office (PMO), establishing governance frameworks that ensure consistency, accountability, and successful initiative delivery across the organization. Working closely with senior executives and cross-functional leaders, you will identify opportunities to improve operational performance, streamline workflows, and align strategic priorities with business objectives. You will also extend process improvement methodologies across different business functions, including construction and infrastructure-related operations. This position combines strategic leadership, organizational transformation, and performance management in a dynamic, growth-oriented environment. The ideal candidate brings extensive operational experience, strong people leadership capabilities, and a passion for building scalable processes that deliver measurable business results.
Accountabilities:
- Define and lead the enterprise-wide operational excellence and continuous improvement strategy, driving process standardization, efficiency, and performance across Business Operations.
- Develop and implement structured improvement methodologies, including Lean, Six Sigma, and other relevant frameworks, to identify operational inefficiencies and deliver sustainable improvements.
- Establish, own, and continuously enhance the governance framework supporting the Project Management Office (PMO), ensuring consistent standards, accountability, and effective initiative execution.
- Lead, manage, and develop the PMO function, including portfolio governance, operational playbooks, training programs, and change management initiatives.
- Drive the standardization and scalability of project management practices, ensuring alignment across business units and consistent delivery of strategic initiatives.
- Collaborate with IT, Data, Business Transformation, Construction, and other functional leaders to integrate continuous improvement methodologies into operational systems and workflows.
- Identify opportunities to optimize processes, improve cross-functional collaboration, and strengthen operational effectiveness across the organization.
- Act as a strategic advisor to the VP of Business Operations, providing recommendations on operational performance, improvement opportunities, and initiative prioritization.
- Establish and monitor key performance indicators (KPIs) to measure the effectiveness and impact of continuous improvement initiatives.
- Analyze operational performance data, identify trends and areas for improvement, and translate findings into actionable recommendations.
- Present progress reports, performance metrics, and initiative outcomes to senior leadership, supporting informed decision-making and strategic alignment.
- Promote a culture of continuous improvement, accountability, collaboration, and operational discipline throughout the organization.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
- At least 10 years of professional experience in operations management, process improvement, program management, or a related discipline.
- Demonstrated experience in people leadership, with a proven ability to manage, mentor, and develop high-performing teams.
- Proven track record of establishing, developing, or scaling a Project Management Office (PMO) or enterprise-level governance function.
- Strong knowledge of operational excellence frameworks and continuous improvement methodologies, including Lean, Six Sigma, and process standardization practices.
- Experience developing and implementing governance structures, project management standards, portfolio management processes, and organizational change initiatives.
- Demonstrated ability to lead complex, cross-functional improvement programs and translate strategic objectives into measurable operational outcomes.
- Strong executive presence, with excellent communication, presentation, and stakeholder management skills.
- Proven ability to influence senior leadership, build alignment, and collaborate effectively within complex, matrixed organizations.
- Strong analytical and problem-solving capabilities, including experience defining KPIs, evaluating operational performance, and using data to drive strategic decisions.
- Excellent organizational and prioritization skills, with the ability to manage multiple initiatives and competing business priorities.
- A strategic, results-oriented mindset combined with a hands-on approach to operational transformation and continuous improvement.
- An MBA or other advanced degree in a relevant discipline is preferred.
- Lean or Six Sigma certification (Green Belt or Black Belt) is considered a strong advantage.
- Previous experience in construction, real estate, infrastructure, or related industries is preferred.
Benefits:
- Competitive annual salary: $230,700 – $304,700, depending on qualifications and experience.
- Annual performance bonus: Additional compensation based on performance.
- 401(k) retirement plan: Employer matching contributions of up to 4%, fully vested upon enrollment.
- Comprehensive healthcare coverage: 100% of employee premiums covered by the employer for medical, dental, and vision insurance.
- Life and disability insurance: Employer-paid employee premiums for life and disability coverage.
- Paid time off: Access to paid vacation and sick leave.
- Remote work flexibility: Opportunity to work remotely from the United States.
- Leadership opportunities: High-impact senior leadership position with direct influence over enterprise-wide operational strategy and organizational transformation.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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