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1 Presidents Choice Circle, Brampton, ON, Canada
Onsite
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Does working with some of Canada’s most versatile minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology & Analytics powers game-changing retail solutions, giving our customers the ability to live their lives well.
Come work with a team that values diverse ideas, prioritizes a culture of inclusion and develops our talent from within. Loblaw Technology & Analytics gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!
Sr. Director, Product Management, Healthcare Technology | Brampton ON
We are looking for a passionate and dedicated Senior Director to help drive Technology Delivery and Operations for our Healthcare Technology products.
This position works in partnership with different business lines — Pharmacy Services, Digital and Specialty Systems among others — and collaborates closely with the Pharmacy team to ensure applications across both portfolios operate seamlessly and in a unified manner. You will play a strategic role in the modernization and evolution of products that will make a significant and lasting impact on Canadians. You will be accountable for the stability, resilience, and continuous improvement of our Healthcare applications, ensuring end users have an optimal experience through streamlined operations, meaningful metrics, and accelerated innovation.
What You Will Do:
Drive the full technology lifecycle on the Health Technology Portfolio — from Product Discovery and solution design through development, testing, and production implementation — working in close partnership with Digital, Specialty Systems, and Pharmacy Services business lines to ensure alignment at every stage.
Bring technological breadth and depth to a diverse, complex portfolio spanning SaaS solutions, third-party integrations, and in-house built applications — understanding the distinct demands of each and making sound architectural and operational recommendations across all of them.
Work closely with strategic vendors to deploy new pharmacy platforms and applications, ensuring adherence to best-in-class cybersecurity standards and high system availability and resilience.
Manage a budget of over $20MM and ensure the right resource mix is aligned with our cost to serve principles.
Lead process and methodology improvements that remove friction for development teams, accelerate delivery, and keep strategic initiatives on track.
Define and drive a forward-looking roadmap that balances operational excellence with rapid innovation, including full financial oversight of the team's portfolio.
Champion advances in system monitoring, observability, and tooling to stay ahead of issues before they impact end users.
Govern all production changes and audits, ensuring systems are well-documented, diagrams are accessible, and integration standards are upheld.
Oversee Quality Engineering to enforce low-to-zero defect leakage and strong automated test coverage.
Lead, coach, and grow a high-performing team — setting a culture of accountability, curiosity, and continuous improvement.
Navigate complex stakeholder environments with confidence — aligning competing priorities, driving decisions, and influencing outcomes across business and technology lines.
What You Will Need:
Undergraduate degree in Computer Science or equivalent; what matters most is what you've built and led.
Proven track record leading enterprise-scale IT Development, Operations and Support, with experience managing mixed teams of employees, onshore, and offshore contractors.
Strong leadership presence — able to inspire, challenge, and grow talent while holding teams to a high standard.
A natural collaborator and skilled conciliator who thrives in a matrixed environment, building bridges across Digital, Specialty, Pharmacy, and executive stakeholders.
Hands-on depth in Agile, DevOps, and CI/CD practices, with a strong Quality Engineering mindset.
Experience with observability and performance platforms (e.g., Dynatrace, AppDynamics, Splunk) and issue tracking tools (ServiceNow, JIRA, Confluence).
Familiarity with Google GCP, VM infrastructure, physical store hardware, and test automation technologies.
Entrepreneurial energy — eager to make a difference, move fast, and leave things better than you found them.
Prior experience within the Canadian Healthcare ecosystem is considered a strong asset — familiarity with its regulatory landscape, stakeholders, and operational nuances will accelerate your impact in this role.
This is a people-first leadership role. Our teams are spread across several offices within the GTA, and we believe great cultures are built in person — mandatory in-office presence 4 days per week is expected.
Ability and willingness to travel 10–15% of the time within Canada to support team collaboration, stakeholder engagement, and cross-site initiative
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity where differences are valued and supported. Commitment to being an equal opportunity employer is a priority to us, and we encourage people from all backgrounds and identities to apply to our jobs.
Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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