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San Jose, California, United States
Onsite
Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.
Job Description:
Job Summary
Joining a global IT team and reporting to IT Director, this is a key role to support 300+ world-wide ERP system users with focus on US and EU users in Finances and Sales & Marketing. Major responsibilities include system technical issue resolution through effective vendor management, conduct or facilitate users trainings, manage users access and profile configurations, co-manage process automation and/or efficiency improvement projects, support and manage IT audits (SOX). This role also helps manage system integration, and user business requirements definition with other Managers.
Key Responsibilities
Work as point-of-contact for ERP system users in the US and Europe to solve system issues ranging from system access configuration to reports generation, and user training.
Work as point of contact for ERP vendor to manage technical issue resolution, system updates
Respond and manage daily user issues in using ERP system, responsible for ERP system maintenance and updates, and user access and security updates.
Help identify opportunities to improve operations through better and more use of ERP system or its integration.
Study and adopt best practice for data accuracy, security and governance for the ERP system.
Well manage data imports and reporting within or using other tools (i.e. Power BI).
Take users inputs to analyze and translate them into system configurations and solutions plans.
Diagnose and resolve system issues to maintain operational continuity and performance.
Skills and Qualifications
BSc in Computer Science or a related discipline. Experience with IFS ERP is a plus.
5 to 15 years of hands-on experience with ERP, CRM, or other IT systems with users in Finance, Manufacturing or Distribution, or Supply Chain.
Experienced in ERP-enabled business processes in Finance, Supply Chain, Manufacturing etc.
Experienced in DB administration, data analysis, scripting or system integration.
Proficient in SQL, working knowledge of Oracle and Microsoft SQL Server DB.
Excellent communication, coordination and project management skills.
IT experience in high-tech or Semiconductor industry is a plus.
Location
San Jose, CA
MPS offers a comprehensive benefits package. We provide health care coverage, dental and vision, and life and disability protection. Employees in sales positions may be eligible for our sales incentive bonuses. Employees in certain positions may be eligible for stock compensation. For more information on MPS’ benefits please view our company website at www.monolithicpower.com.
Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The base salary range for this position in California is $120,000 - $150,000.
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Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.