As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the Role:
You will lead project and program management teams delivering complex, high-visibility initiatives that drive business outcomes for FIS and our clients. In this role, you will set direction, strengthen delivery practices, and ensure projects achieve agreed scope, quality, cost, and timeline commitments. You will work across technical and non-technical functions, influencing senior stakeholders and resolving complex delivery challenges. Success in this role is measured by execution excellence, strong governance, predictable delivery, and high-performing teams.
What You Will Be Doing:
- Lead project and program management teams to deliver complex initiatives with clear business outcomes and measurable value.
- Establish delivery strategies, governance, and work plans that align resources, timelines, budgets, and quality expectations.
- Oversee project portfolios, monitoring risks, dependencies, execution health, and delivery performance across multiple workstreams.
- Build strong partnerships with senior leaders, clients, and cross-functional teams to align priorities and drive decisions.
- Define and improve project management standards, controls, and operating rhythms to increase consistency and delivery predictability.
- Guide managers and project leaders through complex planning, change control, issue resolution, and stakeholder communications.
- Ensure effective budget management, capacity planning, and resource allocation across competing priorities and delivery needs.
- Use data, reporting, and delivery metrics to identify trends, course-correct execution, and improve outcomes.
- Coach and develop project management talent, strengthening capability, accountability, and team performance.
- Support continuous improvement by identifying process gaps, implementing practical solutions, and embedding best practices.
What you will need:
- Effectively bilingual in Japanese language (minimum JLPT N2) and English.
- Bachelor’s degree in business, technology, or a related field, or equivalent practical experience.
- Minimum 10+ years of relevant project or program management experience, including 2+ years leading people managers, supervisors, or project teams.
- Demonstrated experience leading project or program management teams delivering large, complex, high-risk initiatives.
- Strong knowledge of project management frameworks, governance, lifecycle methodologies, and delivery controls.
- Proven ability to manage budgets, schedules, scope, risks, issues, dependencies, and quality across multiple projects.
- Experience influencing senior stakeholders and communicating clearly across business, technical, and client-facing audiences.
- Strong people leadership skills, including coaching, performance management, delegation, and team development.
- Excellent analytical, problem-solving, negotiation, conflict management, and decision-making skills in complex environments.
- Advanced skills in project planning, forecasting, reporting, and project management tools and dashboards.
- Project Management Professional (PMP) certification or comparable project management credential.
- Experience in financial services, fintech, payments, banking, or capital markets environments.
- Knowledge of Agile, Waterfall, and hybrid delivery models across business and technology initiatives.
- Experience establishing PMO practices, delivery governance, and portfolio reporting.
- Strong commercial awareness, including cost management, prioritization, and value realization.
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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