Sr Mgr - Divisional Credit, West Division

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Division Credit Manager position is responsible for managing the Regional Credit Managers in their assigned division along with execution of Lowe's DIY and Pro Credit products. The primary purpose of this role is to work directly with not only their team, but also their Divisional President and Regional Vice Presidents, to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration.

What You Will Do

• Leads, motivates, and trains a team of Regional Credit managers to achieve credit service performance targets within each district.
• Develops and implements strategic plans to achieve performance targets and drive store associate engagement in partnership with Divisional President and senior store operations leadership teams (RVPs, DMs, SMs).
• Establishes positive relationships with the Divisional Presidents, Lowe's stores, to ensure results are being delivered within each store/district/region.
• Develops appropriate training programs to train and upskill regional credit managers to achieve business targets.
• Partners with the director, credit field team to establish credit sales targets for each division/region/store.
• Provides oversight and guidance to the Regional Credit managers to analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks to proactively meet credit sales plans.
• Builds and delivers, through the Regional Credit managers, training for sales specialists and other key store personnel to promote associate confidence in offering Lowe's credit in every sales transaction.
• Establishes a regular cadence of meetings and touchpoints with the Divisional President to ensure results are being delivered, and to ensure timely communication of any changes in the credit program.
• Must reside in or be able to work from the Mooresville, NC area, with the ability to travel approximately 75% of the time throughout the Western region. This role requires frequent air travel and regular in-store visits alongside Regional Credit Managers to support field operations and business initiatives.

Minimum Qualifications

• Bachelor’s degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
• 5 yrs of experience in retail operations, sales, and credit services experience
• 3+ yrs of leadership experience

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.