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Waltham, Massachusetts, United States
Onsite
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Bring your experience and exceptional customer service skills to the MGB Cancer Institute in Waltham. As a Senior Practice Assistant, you’ll play an important role in supporting patients throughout their care experience while helping the practice run smoothly and efficiently. This role is ideal for someone who is organized, dependable, and comfortable working in a fast-paced clinical environment. This Monday-Friday, 100% on-site position offers free parking, great benefits, and the chance to be part of a team committed to outstanding patient care.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree? No
Experience
3-5 years office experience required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills
- Advanced Outlook, Word, Excel, PowerPoint.
- Knowledge of office operations and standards and understanding of office procedures, including filing, copying, scanning, printing, and faxing.
- Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
- Managing one's own time and the time of others.
- Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Work Location
Pay Range
$19.37 - $27.71/Hourly
Grade
4
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.