Job Summary:
We are seeking a QMS professional who will lead the systematic operation and process innovation of our company-wide Quality Management System (QMS). This role oversees ISO-based quality systems and drives the standardization and restructuring of company-wide processes, procedures, work instructions, and forms, playing a key role in enhancing the organization’s overall quality competitiveness.
The QMS Manager works closely with Production, Purchasing, SCM, Engineering, and other cross-functional departments to oversee customer audits, external certification activities, internal audits, and management reviews. This position also promotes quality culture and change management to ensure that efficient and consistent QMS processes are embedded throughout the organization.
This is not a simple document administration role; it requires strategic leadership capable of designing and upgrading the company’s operating framework. Candidates with experience in system-level quality transformation projects and strong communication and coordination capabilities are preferred.
Responsibilities:
■ Quality Management System (QMS) Operation & Oversight
- Manage and operate the company-wide QMS based on ISO 9001 and DQMS
- Establish, maintain, and revise process maps, procedures, work instructions, and forms
- Define and optimize interfaces between departmental processes
■ Process Standardization & Improvement Initiatives
- Lead company-wide mid- to long-term projects for process redesign and standardization
- Drive process improvements based on practical operational needs (workflow, R&R, forms)
- Promote QMS system enhancements (document control, CAPA, training, etc.)
■ Internal Audit & Management Review
- Develop and execute annual internal audit plans
- Track corrective actions (CAPA) and verify implementation effectiveness
- Prepare management review materials and operate related KPIs
■ Customer Audit & 2nd-Party Audit Management
- Plan, prepare, and support on-site customer audits, including global clients
- Review customer requirements (Quality Manuals, audit checklists) and manage gap analysis
- Identify improvement actions and coordinate company-wide implementation
■ External Certification & Regulatory Compliance
- Maintain ISO and DQMS certifications and support external audit activities
- Review and manage certification scope, organizational structure, and documentation alignment
■ Quality Culture
- Monitor process compliance and promote continuous improvement activities
■ Cross-functional Collaboration
- Coordinate QMS-related operations with Production, Purchasing, SCM, Engineering, and other departments
Basic Qualifications:
■ Experience
- At least 5 years of dedicated experience in manufacturing-based QMS operations (Manager level)
- Hands-on experience operating quality systems based on ISO 9001
- Experience leading system enhancement or restructuring projects
■ Knowledge & Skills
- Strong ability to develop procedures, work instructions, and system documentation
- Proficiency in process analysis (process mapping, R&R definition)
- Experience managing customer audits and corrective action processes (CAPA)
- Ability to conduct internal audits and interpret relevant audit standards
- Understanding of key quality concepts (Nonconformity, Risk-based thinking, FMEA, etc.)
■ English Proficiency
- Business-level English proficiency (reading, writing, speaking)
■ Communication & Collaboration
- Ability to coordinate with cross-functional departments (Production, Purchasing, Engineering, etc.)
- Strong change-management and conflict-resolution capabilities
- Excellent documentation and communication skills with clear logical reasoning
Additional/Preferred Skills/Certifications
■ Experience / Knowledge
- Experience operating ISO 14001 or ISO 45001 systems
- Background in IATF 16949 or QMS for automotive/battery industries
- Experience with global customer audits (e.g., VDA 6.3)
- Familiarity with document-management systems (DMS) or QMS software solutions
- Understanding of in-process inspection, outgoing inspection, and quality assurance workflows
■ Certifications
- ISO 9001 Lead Auditor certification
- ISO 14001 / ISO 45001 Auditor certifications
- Six Sigma Green Belt or Black Belt
- National Quality Engineer certifications
■ Additional Preferences
- Experience establishing standardized operating systems (process mapping, SIPOC, etc.)
- Project leadership experience in large-scale process improvement
- Work experience in battery, electronics, or automotive manufacturing industries
