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Ridge, New York, United States
Hybrid
Position Description:
The Quality Management Office (QMO) works with line organizations on developing and delivering programs, activities, and services that integrate quality assurance, environmental, and safety management principles throughout the Laboratory. QMO assists line organizations and Management System Stewards/Executives in planning and executing assessment activities, manages the Integrated Assessment Plan for the institution as well as the Laboratory’s Independent Oversight function, and trains and qualifies BNL staff to conduct self-assessments.
The Quality Management Office has an opening for a Staff Engineer (Process Improvement Specialist) to identify and drive process improvements consistent with Lean Six Sigma methodologies. This position will serve as a central resource for line organizations to pursue continuous improvement of business processes, improve efficiency and customer/user satisfaction, and integrate the principles of Human Organizational Performance (HOP) into work. The core services that the Process Improvement Specialist will help deliver to the Laboratory include:
Leading Lean/Six Sigma improvement teams;
Identifying opportunities for improvement and savings;
Organizing and facilitating improvement projects/teams, and applying the proven methods and tools of continuous improvement to deliver cost effective and efficient processes;
Developing skill sets for process improvement, and leveraging continuous improvement resources across the institution;
Measuring progress, reporting results, and celebrating success.
Essential Duties and Responsibilities:
Facilitate teams and engage with staff to understand business processes and practices
Organize and facilitate team meetings, set targeted agendas, and manage team feedback
Using Lean Six Sigma (DMAIC) tools to develop solutions to improve, optimize, or redesign processes
Facilitate improvements to business processes and tools to deliver efficiencies and customer satisfaction
Develop current state process maps in MS Visio for review and analysis
Develop future state process maps in MS Visio that incorporate process efficiencies based on customer needs
Manage the lifecycle of an improvement project using key metrics to monitor performance and maintain system control
Work with business units to manage change, document workflow, and process changes and develop standard operating procedures
Demonstrated commitment to working safely, acting ethically, and taking personal accountability for operational excellence
Required Knowledge, Skills, and Abilities:
Bachelor's degree in an engineering discipline or closely related field of study
Minimum three (3) years progressively responsible related work experience in Quality Assurance, Quality Control, process improvement, continuous improvement, or a closely related field.
Demonstrated competency in process mapping
Microsoft Office proficiency
Demonstrated communication and interpersonal skills
Ability to facilitate teams with diverse skills and talents during all phases of process improvement projects
Demonstrated knowledge and practical application of Lean Six Sigma, DMAIC, or comparable continuous/process improvement methodologies
Preferred Knowledge, Skills, and Abilities:
Lean Six Sigma certification (Yellow Belt or higher)
Project Management Certification or training
Familiarity with Quality Management processes
Familiarity with BNL business and administrative processes
Familiar with Microsoft Visio
Familiar with MS PowerBI applications for business data management
OTHER INFORMATION:
This position is eligible for consideration of a flexible work arrangement (hybrid 4 days, on-site 1 day/work-from-home).
Occasional domestic travel (5%)
Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $101000 - $120000 / year. Salary offers will be commensurate with the final candidate’s qualification, education and experience and considered with the internal peer group.
Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program
Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory – view more information at www.bnl.gov/real-id. This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews.
As a U.S. Department of Energy laboratory, Brookhaven National Laboratory requires employees to obtain and maintain a DOE Uncleared Personal Identity Verification (UPIV) credential in accordance with Homeland Security Presidential Directive 12 (HSPD-12) requirements. The credentialing process is completed as part of onboarding and enables access to DOE facilities and information systems. As a condition of employment, the selected candidate must be able to obtain and maintain a UPIV credential. These requirements are established under DOE Order 206.2 Chg. 2, Identity, Credential, and Access Management (ICAM- Identity, Credential, and Access Management (ICAM)), and DOE Order 473.1A- Physical Protection Program- Physical Protection Program.
About Us
Brookhaven National Laboratory (www.bnl.gov) delivers discovery science and transformative technology to power and secure the nation’s future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy’s (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory.
Equal Opportunity/Affirmative Action Employer
Guided by our core values of integrity, responsibility, innovation, respect, and teamwork, Brookhaven Science Associates is an Equal Employment Opportunity Employer-Vets/Disabled. We are committed to fostering a respectful and collaborative environment that fuels scientific discovery. We consider all qualified applicants without regard to any characteristic protected by law. All qualified individuals are encouraged to apply. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor
BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: https://www.directives.doe.gov/directives-documents/400-series/0486.1-BOrder-a/@@images/file
