This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Strategy & Operations Associate, GTM based in the United States.
The Strategy & Operations Associate will play a central role in driving go-to-market (GTM) strategy, operational excellence, and cross-functional execution within a fast-growing technology business. Reporting directly to the EVP of Commercial Operations, you will help shape strategic priorities while ensuring alignment across marketing, sales development, sales, and revenue leadership teams. You will lead high-impact initiatives from initial planning through execution, measurement, and adoption, working closely with stakeholders across the organization. Your responsibilities will include optimizing revenue operations, improving account targeting strategies, removing commercial bottlenecks, and implementing automation solutions. You will also help establish the operating rhythm that keeps leadership informed, aligned, and focused on business objectives. This is an exciting opportunity for a structured, proactive professional seeking executive exposure, meaningful ownership, and a pathway toward broader strategy and operations leadership.
- Commercial Strategy and Leadership Support: Act as a strategic operational partner to the EVP of Commercial Operations, supporting executive decision-making and ensuring alignment across marketing, sales development, sales, and revenue leadership.
- Manage the weekly revenue leadership meeting by preparing agendas, developing pre-meeting reports, and maintaining a clear overview of performance against commercial targets.
- Document key decisions, assign responsibilities, track action items, and ensure consistent follow-through to completion across relevant teams.
- Cross-Functional Program Management: Lead strategic go-to-market initiatives from planning and coordination through execution, measurement, and operational adoption.
- Manage high-impact programs, including return on investment (ROI) initiatives and skill-leveling projects, ensuring clear objectives, timelines, ownership, and measurable outcomes.
- Coordinate stakeholders across departments, influence teams without direct reporting authority, and maintain momentum across multiple workstreams.
- Account Strategy and Targeting: Drive strategic account prioritization and sequencing to ensure marketing and sales development teams focus on the most relevant opportunities.
- Collaborate with revenue leadership and sales development management on territory design, account assignments, strategic account planning, and target-list development across different market segments.
- Revenue Operations and Process Optimization: Identify bottlenecks and inefficiencies across the marketing-to-sales process that may affect revenue growth and commercial performance.
- Develop and implement cross-functional solutions to improve revenue velocity, streamline workflows, and strengthen operational execution.
- Leverage artificial intelligence and automation tools to reduce manual work, improve productivity, and optimize go-to-market processes.
- Work hands-on with commercial technology platforms, including Salesforce, HubSpot, Gong, and other internal systems, to improve operational visibility and efficiency.
- Performance Monitoring and Continuous Improvement: Define relevant performance indicators, analyze business signals, and provide clear insights to support strategic decisions.
- Translate complex or ambiguous business challenges into structured recommendations, actionable plans, and measurable initiatives.
- Operate independently against quarterly strategic objectives, prioritizing resources, managing competing demands, and communicating progress and potential risks.
Requirements
- At least 2–3 years of professional experience in management consulting, strategy and operations, program management, chief of staff functions, or business operations. Go-to-market or revenue operations experience is an advantage but not mandatory.
- Previous exposure to B2B SaaS environments is considered a plus.
- Demonstrated experience leading cross-functional initiatives from initial problem definition through implementation and adoption, particularly when influencing stakeholders without direct management authority.
- Ability to provide concrete examples of successfully coordinating teams, overcoming organizational challenges, and delivering measurable business outcomes.
- Strong strategic and analytical thinking skills, with the ability to structure complex problems, identify relevant performance indicators, and develop practical recommendations.
- Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, strategic plans, meeting materials, and concise business recommendations.
- Hands-on experience using AI tools, particularly Claude or similar platforms, for analysis, content development, problem-solving, and workflow automation. Candidates should be able to demonstrate something they have built using these tools.
- Willingness and ability to become proficient in Salesforce and HubSpot within the first 90 days. Previous administrator or advanced user experience is an advantage.
- Strong project and program management capabilities, with the ability to manage several priorities simultaneously and maintain accountability for results.
- Self-directed, resourceful, and adaptable, with the confidence to take ownership of broad objectives and determine the best approach to achieve them.
- Excellent interpersonal and stakeholder management skills, with the ability to build credibility with executives, commercial leaders, and operational teams.
- Preferred qualifications: Experience working in a startup or high-growth organization, particularly during periods of organizational transformation or expansion.
- Previous involvement in board-level or executive leadership reporting.
- Experience with program design, strategic roadmaps, territory planning, account segmentation, or target-list development.
- Familiarity with ROI programs, value engineering, and commercial performance optimization.
- Additional experience with Salesforce, HubSpot, Gong, business intelligence platforms, or related revenue technology tools.
- Must be a resident of the United States and legally authorized to work in the country without requiring current or future employer-sponsored visa support.
- Willingness to complete required pre-employment background checks, drug and alcohol screening, employment verification, and applicable onboarding requirements.
Benefits
- Salary: Annual base compensation ranging from $100,000 to $110,000, depending on experience, qualifications, and demonstrated impact.
- Work arrangement: Remote-first working environment with flexible working hours. Preferred candidates are located within commuting distance of Austin, Houston, or Dallas, Texas.
- Comprehensive healthcare: Medical, dental, and vision insurance.
- Retirement savings: 401(k) plan with employer matching contributions.
- Equity opportunities: Access to private company equity options.
- Paid time off: Generous leave package, including three weeks of PTO, one week of winter break, observed public holidays, sick days, and additional time off.
- Professional development: Annual learning reimbursement to support continuous education and career growth.
- Family-friendly policies: Workplace policies designed to support personal responsibilities and work-life balance.
- Wellness support: Access to mental and physical health resources, as well as employee social events.
- Flexible work environment: Access to company offices in Austin, Texas; Deer Park, Texas; Woodland, Washington; and Cleveland, Ohio.
- Career advancement: Direct exposure to executive leadership, ownership of strategic initiatives, and opportunities to grow into broader strategy and operations leadership responsibilities.
- Meaningful mission: Opportunity to contribute to workforce development by helping deliver innovative training solutions for skilled trades and industrial professionals.
