Job Description:
Job Title: Outreach Specialist
Location: St. Louis, MO
Department: Connection Services
Employment Type: Full-time
Schedule: Monday through Friday, 2:00 p.m.–10:00 p.m.
Join a Nationally Recognized Top Workplace
Centerstone is a nationally recognized behavioral health organization and has been named a Top Workplace. This recognition is based entirely on confidential employee feedback and reflects the workplace culture, engagement, & employee experience.
Learn more: https://topworkplaces.com/company/Centerstone/
Job Summary:
Join our compassionate, collaborative Connection Services team as an Outreach Specialist and make a meaningful difference for individuals experiencing homelessness or at risk of losing housing. Working with the QuikTrip Grant, you will meet people where they are through community and street outreach, address immediate needs, connect individuals with stable housing and treatment services, and provide ongoing case management and emotional support. We are seeking a resourceful, calm, and relationship-focused professional who is passionate about helping people achieve greater stability.
This position offers…
- Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Mileage Reimbursement – Company paid for work functions requiring travel
- Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
- Additional Perks & Benefits - Health, Dental, Life, & Much More - Scroll down to bottom of this post to for more info.
Key Responsibilities:
- Conduct outreach at community locations, homeless encampments, and other street-based settings to connect individuals with immediate assistance, stable housing, treatment, and ongoing support
- Build trusting relationships with individuals experiencing homelessness, mental illness, or housing instability by providing consultations, resource information, referrals, and temporary emotional support
- Manage a caseload of assigned QuikTrip Grant participants, address immediate needs, and help eligible individuals prepare for Community Psychiatric Rehabilitation Center enrollment
- Complete intake assessments to identify available services and refer eligible individuals to Community Support Services
- Provide case management to individuals housed through Department of Mental Health programs, including Shelter Plus Care and the Rental Assistance Program, who do not qualify for Community Support Services
- Connect clients with community groups, service providers, and organizations that can help meet their housing, treatment, and recovery needs
- Enroll QuikTrip Grant participants in the Homeless Management Information System, provide necessary follow-up, and maintain current referral information
- Monitor community policies affecting individuals experiencing or at risk of homelessness and participate in relevant city meetings and forums when appropriate
- Document outreach, case management, referrals, and grant-funded activities accurately and in accordance with funding and organizational requirements
- Participate in required meetings, professional-development activities, and initiatives that support client and program goals
- Respond calmly and effectively to changing demands and crisis situations while following organizational guidelines, professional ethics, and supervisory direction
Education, Experience, and/or Credential Qualifications:
- Bachelor’s degree in Psychology, Sociology, Social Work, Behavioral Health, or another related human-services field from an accredited institution required
- Advanced knowledge of mental health issues required
Additional Qualifications:
- Maintain a valid driver’s license, acceptable driving record, reliable personal transportation, and current automobile liability insurance that includes uninsured-motorist coverage
- Be willing and able to transport clients in a personal vehicle
- Demonstrate strong communication, relationship-building, multitasking, professional writing, sound judgment, and crisis-response skills, with the ability to successfully complete required background screenings
Physical Requirements
- Perform a combination of community-based physical activity and sedentary work, including walking in community settings and using a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body
- Complete repetitive hand, finger, and arm movements associated with typing and writing during the work shift
Help Individuals Build a Path Toward Stability
Bring your compassion, resourcefulness, and commitment to community-based outreach to Connection Services. Apply today to help individuals access housing, treatment, and the ongoing support needed to move toward greater stability and recovery.



Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.



Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
