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Little Rock, Arkansas, United States
Onsite
Not Available
ABOUT US
The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024 -2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students!
ABOUT THE APPLICATION PROCESS
Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.
Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely.
Job Posting End Date:
07-20-2026Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.
DESCRIPTION
Under the direction of the Coordinator, Student Information System (SIS), the Student Information System Administrator is responsible for supporting the activities associated with the Howard County Public School Systems SIS. The SIS Administrator will support current and future learning tools, technologies, and related processes and activities. The SIS Administrator will also meet with stakeholders from different parts of the school system to research and help implement required updates as directed. This role will work with the Student Information System team to help document and implement changes to the system.
MINIMUM QUALIFICATIONS
A combination of education and experience may be considered.
Education:
Bachelor’s degree from an accredited college or university.
Experience:
At least three (3) years of experience in a technical role working with an Enterprise Applications, such as Student Information System (SIS), Learning Management System (LMS) or Data Warehouse (DW) platforms.
PREFERRED QUALIFICATIONS
The ideal candidate for this role will also possess a combination of the additional qualifications below. If you don’t meet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.
Bachelor’s degree from an accredited college or university in Information Technology, Educational Technology, or a related field.
At least three (3) years of experience as a system administrator of Student Information System (SIS), Learning Management System (LMS) or Data Warehouse (DW) platforms.
Experience working within a preK-12 or college/university setting.
Experience supporting and troubleshooting enterprise systems.
Experience in data extraction and analysis, using queries, spreadsheets, and other tools to manipulate data.
Experience documenting system changes and functionality.
ESSENTIAL POSITION RESPONSIBILITIES
The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
Configuring the SIS.
Performing administrative tasks in the SIS as needed, including running and preparing reports; completing enrollments and data entry; system management; system monitoring; functionality validation; and completing statistical analysis.
Create or improve process workflows for both internal administration of the SIS and for end users.
Researching, testing, and validating updates
Providing routine and non-routine technical support and assistance to end users by troubleshooting and resolving SIS functionality issues and communicating resolutions in a timely manner.
Maintaining expert knowledge and skills on all evolving SIS features and procedures;
Working with vendors to evaluate, integrate, and troubleshoot integrations.
Prepare and work with confidential and sensitive data and documents while adhering to CIPA, FERPA and HIPAA regulations.
Supporting and providing recommendations to business owners and Department of Information Technology staff.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.
Knowledge
Technical expertise in system administration of student information systems and how school system policies impact settings and features.
Knowledge of Student Information System (SIS) administration, functionality, processes, and best practices within a K–12 educational environment.
Knowledge of enterprise application support, systems configuration, troubleshooting, and integration methods.
Knowledge of data management principles, database concepts, reporting tools, and statistical analysis techniques.
Knowledge of software testing, validation procedures, change management, and system implementation practices.
Knowledge of business process analysis and workflow development related to student information and operational systems.
Knowledge of applicable federal, state, and local regulations governing student data privacy and security, including FERPA, HIPAA, and CIPA requirements.
Knowledge of instructional and operational technologies that interface with student information systems.
Knowledge of documentation standards, records management, and system procedures.
Knowledge of vendor-supported software environments and third-party system integrations.
Skills
Troubleshooting and resolving SIS functionality issues; Communicate to non-technical users and collaborate with business owners. Create clear and concise documentation for system functionality.
Skilled in configuring, maintaining, and supporting Student Information Systems and related applications.
Skilled in diagnosing, troubleshooting, and resolving system functionality issues in a timely and effective manner.
Skilled in analyzing data, validating system updates, and identifying inconsistencies or operational issues.
Skilled in preparing reports, conducting statistical analysis, and interpreting data for operational decision-making.
Skilled in developing and improving workflows, procedures, and system-related processes.
Skilled in communicating technical information clearly and effectively to both technical and non-technical users.
Skilled in collaborating with stakeholders, vendors, administrators, and technical staff to support organizational objectives.
Skilled in documenting procedures, technical processes, configurations, and user guidance materials accurately and comprehensively.
Skilled in managing multiple assignments, priorities, and deadlines in a dynamic environment.
Skilled in utilizing enterprise software applications, spreadsheets, databases, and reporting tools.
Abilities
Ability to be flexible and adaptable in a variety of situations; Aptitude for continuous learning; Excellent organizational, problem-solving, and multi-tasking skills
Ability to maintain expert-level knowledge of evolving SIS functionality, features, and operational procedures.
Ability to interpret and apply policies, regulations, and procedures related to student information systems and data confidentiality.
Ability to research, test, validate, and implement system updates and enhancements with minimal supervision.
Ability to maintain confidentiality and appropriately handle sensitive student and staff information.
Ability to establish and maintain effective working relationships with school system staff, vendors, and stakeholders.
Ability to exercise sound judgment, analytical thinking, and problem-solving in complex technical situations.
Ability to provide effective technical support and customer service to end users with varying levels of technical proficiency.
Ability to identify operational needs and recommend system improvements or process enhancements.
Ability to work independently and collaboratively within a team-oriented environment.
Ability to prepare clear, accurate, and detailed technical documentation, reports, and communications.
ADDITIONAL REQUIREMENTS
Working Hours
The duty day for this position is 8 hours including a one-hour duty-free lunch.
SELECTION CRITERIA
Applicants who meet the minimum qualifications will be included in further evaluation. Interviews will be limited to those applicants who, in addition to meeting the basic requirements, have experience and education which most closely match the position qualifications and the needs of the school system.
Applicants may be required to complete a skills assessment prior to or during the interview process.
EMPLOYMENT INFORMATION
Compensation
This is a 12-month per year position in the Howard County Education Association, Educational Support Professionals (HCEA-ESP) employee unit. The current salary range for this position is Grade 26 on the Technical Central Office and School Based salary scale, $102,370 - $154,260. Step placement will be in accordance with the salary procedures of the Howard County Public School System and the HCEA-ESP Master Agreement which considers relevant prior experience. Under the Fair Labor Standards Act, this position is exempt from overtime.
Telework Program
This position requires work onsite and is also eligible for a hybrid telework schedule after the first 60 duty days. Telework schedules will be determined by the department and/or supervisor. Telework during the probationary period will be subject to approval and based on the needs of the department and the school system.
Retirement
Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in the State Personnel and Pensions Article and the Code of Maryland Regulations (COMAR). A qualifying employee cannot reject membership, nor can an ineligible employee elect membership. The annual contribution to the pension plan will be 7% of an employee’s annual salary.
Benefits
HCPSS offers a comprehensive benefits package for eligible employees. Information about additional benefits such as paid time off can be found in the negotiated agreement for employees in this bargaining unit.
Pre-Employment Requirements
Professional references will be contacted prior to any offer of employment. Recommended candidates will be required to provide references from current and recent supervisors.
All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing.
Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.
For questions regarding this posting, please contact Philip Wentt (philip_wentt@hcpss.org) OR humanresources@hcpss.org.
EQUAL OPPORTUNITY EMPLOYER
To request an accommodation during the application or interview process due to a documented disability, please email humanresources@hcpss.org.
HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.