We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
The Spvr, FE OCR is responsible for the quality and efficiency of the Front-end departments within an Omnicare pharmacy and their operations.
In this high impact role, you will train personnel responsible for the planning, organizing and controlling of the pharmacy’s over-all operations; organizes activities and assigns jobs accordingly to the staff. Guarantees timely delivery to customers and ensure productivity targets are met. Enforces and leads in adhering to necessary safety and legal procedures of working.
Responsibilities
Planning Organizing
Planning, organizing and controlling of the pharmacy’s department over-all operations.
Meet service expectations while staying within budget
Constantly plan out all department resources and activities in relation to company objectives and set targets.
Work with leadership to implement cost reduction principle in all aspects of pharmacy transactions and activities.
Conduct routine staff meetings
Coordinate work schedule
Communicate and implement changes as directed.
Monitor workflow, analyze patterns and trends
Function as a working supervisor. Help out with workflow when needed in area of supervision within the front end of the pharmacy. i.e. Order entry, customer service, compliance and medical records
Attend management meetings as required
Leadership and training
Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors.
Review and set performance standards for staff
Counsel staff regarding performance and conduct annual competency assessments
Organizing and conducting necessary training activities for employees; ensure timely colleague completion of all required training
Cover additional shifts as needed
Compliance:
Respect the privacy, confidentiality, and security of patient information and property
Access only the minimum amount of patient protected health information needed to perform your JOB/ROLE well
Follow all applicable government regulations including HIPAA
Display behavior which exemplifies employee code of conduct guidelines
Minimum (Required) Qualifications (must be met in order to perform the job at the required level)
Verifiable High School Diploma or GED is required or equivalent experience (high school diploma plus number of years experience)
Preferred Qualifications:
At least one (1) year of long-term care experience
1-2 years’ experience as a supervisor
Possess strong leadership and management skills
Ability to solve problems
Excellent communication skills and work well with other employees
Excellent customer service skills
Physical Demands:
May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus. Must be able to hear normal voice sounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.
Work Environment:
Work in a climate-controlled, smoke-free internal environment.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$43,888.00 - $85,068.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.