Supply and Logistics Coordinator

Accountabilities:

• Maintain strong working relationships with internal customers, providing professional sourcing guidance and timely assistance across clinical study requirements.
• Monitor sourcing processes, pricing accuracy, purchase requests, approvals, purchase orders, and overall purchasing efficiency to support compliant and cost-effective delivery.
• Conduct commodity research, supplier identification, selection and evaluation, and requests for information, quotations, and proposals.
• Coordinate the sourcing of products and services within approved budgets while ensuring investigational products and ancillary materials meet applicable local import and export requirements.
• Manage the return of rental equipment and medical devices, including coordinating returns and refunds, communicating with suppliers, and obtaining required credit documentation.
• Own and resolve sourcing help desk tickets, prepare and execute Statements of Work, and complete on-demand sourcing activities based on study requirements.
• Analyze sourcing data and trends to support predictive bulk purchasing and identify opportunities to qualify additional suppliers in partnership with Procurement.
• Anticipate sourcing challenges, take ownership of issues through resolution, and work with suppliers to identify comparable, compliant ancillary products when needed.
• Collect and maintain supplier and manufacturer documentation required for import and export activities and ensure appropriate records are available.
• Address quality issues involving third-party suppliers, coordinate corrective actions, and manage risk mitigation activities through resolution.
• Support internal customers with sourcing questions, system-related challenges, and process guidance while mentoring junior team members and contributing to continuous improvement.

Requirements:

• Bachelor’s degree, master’s degree, equivalent qualification, or relevant professional experience in biology, pharmacy, another health-related discipline, international trade, business administration, logistics, or a related field.
• Operational understanding of clinical studies, clinical supply chain activities, sourcing processes, and contracting principles.
• Knowledge of Good Clinical Practice (GCP), Good Distribution Practice (GDP), and other applicable Good Practice requirements.
• Strong sourcing, supplier coordination, analytical problem-solving, and project management capabilities, with the ability to evaluate options and make sound decisions under time pressure.
• Strong Microsoft Office proficiency and the ability to learn and effectively use new systems, tools, and processes.
• Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate across functions, cultures, and matrixed organizational structures.
• Strong organization and time-management skills, with the ability to manage multiple priorities, tight deadlines, and urgent study requirements while maintaining attention to detail and first-time quality.
• Client-focused, accountable, flexible, and self-motivated approach, with the ability to work independently while collaborating effectively with internal and external stakeholders.
• Preferred experience includes 4+ years of sourcing or procurement experience within a contract research organization or pharmaceutical environment.
• Additional experience with sourcing operations, supplier management, cross-functional business teams, process management, and project management is desirable.

Benefits:

• Health, vision, and dental insurance.
• 401(k) retirement plan with company matching.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Tuition reimbursement to support continued professional development.
• Paid vacation, holidays, and sick time.
• Work/life balance and flexibility within a remote working environment.
• Pet insurance.
• Opportunity to support clinical research programs and contribute to the availability of critical supplies for clinical studies.
• Exposure to clinical sourcing, supplier management, contracting, regulated supply chains, and cross-functional global operations.
• Professional growth through process improvement, project management, supplier qualification, and collaboration across clinical and business functions.