SVP - Global Field Engineering

The Impact You Will Have 

• In partnership with our CRO, Regional GM’s and Product Leadership, you will define and lead a bold Field Engineering strategy that raises the bar for how nCino engages clients, prospects and partners — translating an innovative vision into a compelling demonstration of their operational future and the business outcomes that result, while ensuring we meet them where they are today.  

Global Leadership & Team Development 

• Lead, develop, and scale a high-performing global Field Engineering organization comprised of Pre-sales Product Specialists and Solution Architects 

• Redefine how Field Engineering aligns with Product & Engineering, Customer Success, and FDE teams in an AI-first market — where the pace of innovation demands a level of cross-functional coordination that traditional GTM models weren't built to handle. 

• Elevate coaching, career pathing and talent development programs that attract and retain world-class talent 

• Cultivate a unified global culture with locally relevant execution — balancing consistency of message with regional nuance 

• Balance transparent and inspirational leadership with a performance culture that sets a high bar and leaves no room for mediocrity 

Demo Strategy & Agentic Platform Positioning 

• Own nCino's global demo strategy and supporting environment/POC tooling, establishing standards that position nCino as the definitive Agentic Platform for Banking 

• Anchor every engagement in outcomes – demonstrating the client’s future dual workforce operating model and the value it delivers 

• Cultivate a Field Engineering organization renowned for its deep banking domain expertise and technical depth while accelerating its AI fluency — earning the credibility to serve as trusted advisors who guide clients toward their future 

• Demonstrate command of regulatory environments and how they shape banking operations and risk mitigation globally 

Scale, Process & Operational Excellence 

• Build and standardize global standards, enablement systems, discovery methodologies, coverage models, and engagement frameworks across NA, EMEA, and APAC. 

• Establish clear metrics for Field Engineering effectiveness 

• Make nCino's own Field Engineering team a proof point of the dual workforce model — championing AI and agentic workflows in the pre-sales motion itself. 

• Partner with Sales Operations to continuously instrument and improve the pre-sales process, new hire onboarding and team enablement 

Cross-Functional Leadership & Strategic Alignment 

• Shape and execute a Field Engineering strategy in close partnership with Regional GMs, Sales, Product & Engineering, Customer Success, Partnerships, FDE, and Marketing — ensuring aligned, efficient handoffs and a seamless client experience across the journey 

• Extend an already tight partnership with nCino’s Product and Engineering teams, ensuring the roadmap and innovation agenda are directly informed by what Field Engineering sees and hears in the field 

• Align with our Partnerships team to guide our strategy to support partnerships globally 

• Represent nCino at executive briefings, key industry events, and strategic customer engagements globally 

What We Look For 

• 16+ years in enterprise and mid-market software leading global Field Engineering, Solutions Engineering, or Pre-sales organizations at scale, with concentrated focus on Financial Services 

• Strong technical competence and AI fluency, with deep banking domain expertise — this leader will be expected to develop strong credibility across commercial, small business and consumer loan origination, onboarding, account opening, and portfolio management 

• Leads from the front, setting the example by getting close to where the work happens 

• Proven track record building and scaling technical pre-sales teams across multiple geographies, including EMEA and APAC 

• Deep expertise in outcome-based selling and executive-level engagement strategy — knows what it takes to win complex, multi-stakeholder enterprise and mid-market deals 

• Strong command of AI and modern cloud platform narratives; ability to translate technical capability into compelling business value for financial services buyers 

• Experience partnering with a CRO and cross-functional C-suite to align Field Engineering strategy with broader revenue goals 

• Equally credible with a bank’s Line of Business Leaders, Chief Lending Officer, Compliance/MLRO’s, and CIO/CTO 

Location: Looking for candidates based in Wilmington, NC or remote from the east coast.
 

Travel: Regular travel to nCino's Wilmington, NC headquarters, plus quarterly trips to Europe and twice-yearly travel to Asia.