About Vantiva
Pushing the Edge
Vantiva (Euronext Paris: VANTI) is a global technology leader in connectivity technologies. For over 130 years, we have delivered solutions that connect what matters most. Today, we continue to redefine connectivity with industry-leading broadband, video, and IoT-driven smart systems that elevate how people live, work, and connect globally.
Vantiva combines a customer-focused approach with decades of software development, electronics hardware design, and flexible supply chain expertise to deliver high-quality solutions at scale. This proficiency has positioned us as a trusted provider to leading network service providers, enterprise customers, and consumers around the world.
Our strong commitment to sustainability and responsible business practices has earned us multiple Gold and Platinum Medals from EcoVadis for environmental and social performance. These awards place us among the top 2% of organizations in our category evaluated globally.
With our headquarters in Paris and major offices in Australia, Brazil, China, India, South Korea, the United Kingdom, and the United States, we serve a diverse global customer base.
For more information, please visit vantiva.com and follow us on LinkedIn and X (Twitter).
Key Responsibilities
- Install, configure, support, and maintain monitoring solutions on End user machines
- Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization
- Should work with various vendors /OEM Partners in case of any Hardware Failures to replace / rectify the issue observed/reported.
- Participate in IT Inventory Management Activity which includes Asset Tagging, Labeling & Maintenance.
- Participate in Various new IT Initiatives & Projects.
- Able to troubleshoot most of the Windows & O365 issues.
- Deployments of Desktops / Laptops / Workstation / Servers according to the specific project needs.
- Participate in IT procurement process (Benchmarking the specs for the project requirement, Getting Quotation from vendors and raising appropriate purchase requests)
- Manage incidents/ service requests assigned.
- Adhere to IT established processes and policies.
- Adhere to IT established service and operational level agreements.
- Participates in activities or identifies opportunities to enhance own knowledge and skills
- Monitor, track and organize open tickets as they come in according to priority and forward to
appropriate team member for handling
- Perform initial diagnosis on the causes of critical health events (in event logs, event viewer,
WMI, etc.) to understand the issue in depth and escalate to appropriate teams as needed
- Handle Patch Management Activities & Vulnerability Mitigate Activities.
- Participate in Technical & Knowledge Base Document Creation.
Skills & Competencies
- Good understanding of computer systems, OS (Windows, MAC & Linux) & Hardware
- Strong understanding on Windows Client & Server Operating System.
- Strong troubleshooting knowledge of Operating System (Windows 10, Windows 2016/2019)
- Strong troubleshooting knowledge of Desktop / Laptop / Printers / Peripherals.
- Strong knowledge of Anti-Virus Clients, Vulnerabilities & Patch management
- Basic understanding of enterprise network LAN, WAN and Wireless.
- Basic understanding of Datacenter.
- Good Understanding of IT Monitoring Tools.
- Good understanding on Data Cabling (LAN RJ-45 Cable Crimping)
- Good understanding on Network/Server Rack Mounting & Organizing
- Good understanding of Virtualization (VMware, Virtual box, Hyper-V) & RAID.
- Strong understanding of DNS, DHCP, Active Directory, SCCM.
- Basic Understanding of Linux Operating (Ubuntu / CentOS / Fedora).
- Basic Understanding of Scripting (Bash / PowerShell).
Our most important asset is our People.
Vantiva’s success greatly relies on our people’s energy, motivation, and talent.
We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation.
We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all.
Vantiva is committed to ensuring that all its employees receive a fair wage that is sufficient to live with dignity.
If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.
