Internal Closing Date:
Jul 31, 2026
External Closing Date:
Aug 7, 2026
Note: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
Hourly Rate:
46.09
Minimum Weekly Hours:
35
Reporting to the Manager, Enterprise Solutions, this role is integral to our commitment to providing exceptional technical support and ensuring the resilience of our network infrastructure. The successful candidate will be responsible for delivering advanced technical assistance in collaboration with the Senior Systems Analyst – Network and the Specialist, Security Systems to maintain a secure and efficient network environment.
Duties Include:
- Provides technical support and troubleshooting, ensuring high availability and optimal performance of the City’s enterprise systems.
- Assists with service patches, system upgrades, and network maintenance tasks, may include after-hours operations.
- Works closely with the Senior Systems Analyst – Network to administer the City’s network and security infrastructure including researching and proposing strategies for continuous improvement.
- Identifies required updates and efficiently installs and enhances a variety of software products within the City’s infrastructure.
- Assists in critical situations, offering timely solutions to digital infrastructure emergencies.
- Conducts system administration duties, including scripting for automation, performance monitoring, and system tuning.
- Provides emergency support outside regular business hours, as required.
- Provides hardware/software support for all IS devices in the City's Infrastructure.
- Assists and provides training for end users as required.
- Performs other related duties as assigned.
- All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.
Required Education and Experience:
- Diploma in information technology or equivalent.
- Minimum three years' experience in an advanced technical environment, specifically troubleshooting servers, network infrastructure, critical systems, and addressing infrastructure emergencies. In addition, extensive hardware and software troubleshooting and enterprise virtualization experience is required.
- MCSE or equivalent combination of education and experience.
- Valid BC Drivers’ License, Class 5.
- A combination of related education and experience may be considered.
Required Knowledge, Skills and Abilities:
- Maintains the City’s highest standards of confidentiality and trust.
- Demonstrated analytical knowledge of servers, storage infrastructure and network infrastructure.
- Working knowledge of network peripheral devices.
- Practical knowledge and experience with Windows Server environments, PowerShell, corporate mail systems, firewalls, networking, and Microsoft 365.
- Peripheral troubleshooting, hardware certification from top-tier vendors.
- Strong interpersonal and communication skills with a commitment to teamwork and customer service.
- Works with minimal supervision.
- Ability to obtain and maintain an acceptable Police Information Check.
Preferred Education and Experience:
- Experience with enterprise backup, firewall administration, network Infrastructure, enterprise wireless, virtualization, or Microsoft 365 Administration.
To Apply:
Please submit your resume, quoting the appropriate competition online at vernon.ca/careers by selecting “apply” and creating a candidate profile.
By making application, you are authorizing the City of Vernon to verify, through whatever means deemed appropriate, any information included in your applicant profile.
The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. Please note that we are unable to accept phone calls regarding application status.
