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Anchorage, Alaska, United States
Onsite
At Alaska Communications, we’re committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
This is a Future Opportunity
This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise.
POSITION SUMMARY
The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated.
Systems include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.
The Systems Engineer will ensure stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Examples of Job Duties
Install new hardware, systems, and software for network and system infrastructure.
Install, configure, and maintain network services, equipment, and devices for core and/or customer solutions.
Perform troubleshooting analysis of network and system infrastructure and associated systems.
Document network problems and their resolutions for future reference.
Support administration of servers and server clusters. Manage all system backups and restoration protocols.
Plan and support network and computing infrastructure.
Monitor system performance and implement performance tuning.
Manage user accounts, permissions, email, anti-virus, anti-spam.
Oversee software and network security.
Provide training instruction on platforms, equipment, and related applications.
Direct and coordinate the efforts of lower-level engineers within the workgroup.
Function as the SME in one or more areas and serve as the final point of escalation in the company.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Education Required
College diploma in the field of computer science, computer information systems, or computer engineering.
Relevant experience could be substituted for the educational requirement on a year-for-year basis.
Experience Required
3-5 years of experience leading to the ability to be a Subject Matter Expert in the following areas:
information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
fundamental IP, routing and switching concepts.
system administration.
Familiarity with a broad cross section of IP based systems and networking technologies.
ordering, provisioning, turn up and troubleshooting of telecommunications circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
theoretical knowledge and extensive hands-on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
Access technologies, including dial, xDSL, TDM and carrier Ethernet.
Switching.
Routing.
MPLS.
VPN and firewall technologies.
Wireless data network technologies and infrastructure.
Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.).
Preferred Qualification
CCIE, JNCIE, CISSP, CCNP, CCNA or equivalent network and or system certification.
We hope you’ll join us as we change lives through technology.