Talent Acquisition Specialist | Medical Billing Expert

Accountabilities:

You will manage the candidate evaluation process from sourcing through hiring coordination, applying your medical billing expertise to assess technical capabilities, support recruitment decisions, and maintain high-quality candidate experiences.

• Source and build talent pipelines: Identify qualified medical billing and revenue cycle management (RCM) candidates through job boards, LinkedIn, referrals, and direct outreach. Write and update job postings that reflect partner practices’ requirements, maintain a steady pipeline, and accurately track candidate activity in the applicant tracking system.
• Conduct technical screening: Review resumes for full-cycle billing experience, payer knowledge, electronic medical record (EMR) systems, clearinghouse usage, and therapy-specific billing expertise.
• Assess billing proficiency: Lead screening calls that evaluate candidates’ understanding of claim workflows, explanation of benefits (EOBs), denial reasons, appeals, payment posting, and accounts receivable (A/R) follow-up.
• Evaluate candidate readiness: Administer and score role-specific skills assessments using established call guides and scoring rubrics. Identify inconsistencies between candidates’ stated experience and demonstrated knowledge, and flag potential concerns early.
• Recommend qualified candidates: Provide clear, evidence-based written evaluations highlighting each candidate’s strengths, development areas, risks, and readiness for a role.
• Match candidates to partner needs: Understand each practice’s billing workflows, payer mix, and technology systems to recommend professionals suited to its operational requirements.
• Coordinate hiring activities: Present shortlisted candidates to the internal team, arrange interviews, manage follow-ups, and support next steps, offer coordination, onboarding handoffs, and replacement searches when necessary.
• Improve recruitment quality: Refine billing assessments, practical scenarios, and scoring standards based on candidate performance and industry observations.
• Share hiring insights: Communicate recruitment trends to leadership, identifying common candidate strengths and gaps to inform sourcing strategies.
• Maintain professional standards: Ensure timely, respectful candidate communication and safeguard candidate and partner information in accordance with HIPAA and confidentiality requirements.

Requirements:

The ideal candidate has substantial hands-on medical billing experience and can confidently evaluate whether other professionals possess the practical knowledge required for healthcare revenue cycle roles. Strong communication, sound judgment, and independent work habits are essential.

• At least 5 years of hands-on medical billing experience covering the full revenue cycle, including charge entry, claim submission, payment posting, denials, appeals, and A/R follow-up.
• Strong working knowledge of payer requirements, EOB interpretation, reimbursement rules, and common claim denial reasons.
• Ability to explain billing workflows clearly, ask probing follow-up questions, and assess whether candidates’ responses demonstrate genuine practical experience.
• Confidence conducting live screening calls and evaluating candidates against role-specific technical requirements.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and consistent follow-through across multiple candidates and open positions.
• Ability to work independently, prioritize daily responsibilities, and manage competing recruitment needs without close supervision.
• A reliable home office, stable internet connection, and quiet, professional workspace.

Preferred qualifications:

• Previous experience in recruiting, human resources, or talent acquisition, particularly in healthcare or remote staffing.
• Medical billing experience in physical therapy, occupational therapy, or speech therapy practices.
• Familiarity with therapy EMR and billing platforms such as WebPT, Prompt, Raintree, or similar systems.
• Experience with Medicare, Medicaid, workers’ compensation, and out-of-network billing.
• Experience training, auditing, or leading other medical billers.
• Familiarity with applicant tracking systems, Google Workspace, and cloud-based communication tools.

Key qualities for success:

• Strong billing judgment: Ability to recognize whether candidates genuinely understand billing processes and can explain how they resolve real-world claim issues.
• Ownership: Commitment to moving open roles forward and understanding the operational impact of every hiring decision.
• Integrity: Willingness to provide honest, objective assessments, even when qualified candidates are difficult to find.
• Empathy: A respectful, considerate approach that recognizes the candidate’s experience throughout the recruitment process.
• Reliability: Consistent communication, accurate updates, and dependable follow-through with colleagues and partners.

Benefits:

• Competitive salary commensurate with experience. The listing displays a salary range of $10–$12, but does not specify the currency or pay period.
• Full-time remote work as part of the internal team, rather than a placement with a client.
• Opportunities for professional development and long-term career growth.
• A collaborative and supportive team environment that values practical medical billing expertise.
• The opportunity to make a meaningful impact by connecting healthcare practices with skilled professionals who help maintain revenue cycle performance and support patient care.