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Denver, CO - Hybrid; San Francisco, CA - Hybrid
Hybrid
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
At Gusto, the rapid evolution of work requires a dynamic, agile capability infrastructure. As artificial intelligence transforms technical and leadership skills quarter to quarter, our team members need to upskill and adapt seamlessly. To meet this demand, we are building an innovative, agile capability model and tech-forward development ecosystem that delivers blended learning experiences and modular enablement directly in the flow of work.
We are seeking a talent product leader to spearhead the design and development of our enterprise capability framework across both individual contributor and leadership tracks. In this high-impact, strategic role, you will architect the foundational engine for our Talent Development function. Beyond defining the capability model, you will manage the full product lifecycle of our learning solutions—from user discovery and MVP prototyping to shipping, scaling, and maintaining high-impact learning products. You will define the taxonomy that powers modular content, partner with learning technology teams to set system integration requirements, and shape high-potential and executive leadership criteria.
As a talent development leader, you will translate validated capability data into scalable standards, establishing a single source of truth across the organization. You will leverage strong cross-functional judgment, partnering directly with HR business partners and executive leaders to diagnose capability gaps, prioritize strategic investments, and build future-proof learning solutions. If you are a technical instructional designer or learning architect passionate about AI-forward enablement, modular learning design, and scaling capability infrastructure, this role offers a unique opportunity to drive transformation.
About the Team:
The Talent Development team acts as a strategic partner to the business, diagnosing capability needs and architecting systems that empower employees to build their best careers. We move beyond traditional programs to design the organizational conditions that create clarity, connection, and commitment. By partnering with HR and business leaders, we align learning directly to organizational strategy, using AI and design to embed development into the flow of work.
Here’s what you’ll do day-to-day:
Here’s what we're looking for:
Our cash compensation amount for this role is $117,020/yr to $144,325/yr in Denver & most major metro locations, and $141,700/yr to $174,763/yr for San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
