Team Lead, Engineering (Remote First)

We are looking for a Team Lead, Engineering for our Accounts Tooling and Automation Team. The Accounts Tooling and Automation Team (ATAT) is responsible for building and enhancing our tooling for the Digital Platform, particularly for the Sales team in managing accounts. 

As a Team Lead, you will mentor and coach your team to deliver quality features and products. You will also review the code and contribute as necessary to the team’s success.  Additionally, you will set an example for your team to work cross-functionally, by collaborating with other Team Leads to discuss engineering and leadership best practices, and give input on engineering decisions.  Finally, you bring the right level of technical expertise to guide the team through serious technical challenges.   

This role will report directly to the Director of Engineering and is a great opportunity for someone who wants to be part of a scaling application solution. 

This is a remote-first role within Canada. #LI-Remote

Responsibilities:

Collaborate with Engineering Leadership - other team leads and engineering managers - on cross-team engineering topics such as goal setting and best practices.

Coach and mentor team members to foster a self-organizing and cross-functional team.

Identify areas of improvement and growth for your direct reports and measure their progress toward their objectives over time.

Develop and monitor team goals and performance metrics.

Work with the Product Manager and team members to ensure business requirements are understood and broken down into actionable tasks that can be estimated by the development team.

Work with your team to develop, define, and maintain your team charter.

Promote knowledge sharing and an open, safe work environment.

Discuss strategy and outline tradeoffs of potential software solutions.

Collaborate with project stakeholders and the dev team to design and build scalable, user-friendly systems for our customers and in-house tooling.

Understand the processes and the workflows necessary to implement, test, deploy, monitor and release features and fixes.

Evaluate, define, and implement monitoring strategies and contingency plans for areas of the platform that rely on third-party vendors.

Perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, and writing up reviews or recommendations.

Foster an environment of continuous learning and improvement.

Attend and participate in leadership development training programs (internally and externally).

Other duties as assigned.

Requirements:

University degree or college diploma in a recognized technical, vocational or academic program (preferably in Engineering or Computer Science) or equivalent work experience.

7+ years of work experience in a software engineering or development capacity.

2+ years of experience managing other developers on a product team.

Experience with management tools such as goal-setting frameworks (i.e., OKRs, SMART goals).

Experience in giving and receiving constructive feedback, conducting performance management, coaching and mentoring less experienced professionals and effectively delegating work.

Ability to make decisions and drive results in ambiguous situations.

Experience with the following concepts and technologies: JavaScript ecosystem (PostgreSQL, NodeJS and TypeScript), AWS, Microservices, Micro-Frontends, Queues, Caches, REST APIs, gRPC and WebSockets.

A passion for clean, reusable, and well-structured code.

Nice to Have:

A conceptual understanding of Infrastructure as Code, containerization (Kubernetes), monitoring, and alerting.

Experience with the following concepts and technologies is an asset: JavaScript tooling and frameworks (NestJS, React, Jest, NX and WebPack).

Experience with dynamic rendering engines and data-backed A/B tests is an asset.