Team Lead, Productivity & Collaboration (Information Technology)

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.

We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.

Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.

The Team Lead, Productivity and Collaboration is responsible for the delivery, optimisation, and ongoing support across BDO’s Microsoft 365 Productivity and Collaboration suite.

This includes core productivity tools (Word, Excel, PowerPoint, Outlook, OneNote), collaboration services (Teams, SharePoint, OneDrive), and enterprise services such as distribution lists, Planner, Viva, and AvePoint.

The successful candidate will work closely with technology, information security, and business stakeholders to ensure these platforms are reliable, secure, and effectively used whilst identifying and executing continuous improvement activities.

Key responsibilities include:

• Lead the delivery and optimisation of the Microsoft 365 Productivity and Collaboration suite in line with agreed roadmaps and standards

• Ensure collaboration platforms are configured and operated in line with governance, security, and compliance standards

• Coordinate work across technical teams and business stakeholders to deliver effective collaboration and communication outcomes

• Establish and maintain clear success metrics, adoption targets and feedback loops

• Support the introduction and adoption of Microsoft 365 capabilities to ensure consistent and effective use across the organisation. Apply change management methodologies (Prosci) to ensure successful implementation and uptake of new capabilities.

• Embed structured ITSM processes aligned to ITIL to ensure operational consistency and high‑quality service delivery.

About You

This position is suited to an individual who is seeking an opportunity to utilise their technical skills and experience in a leadership role.

Suitable candidates will demonstrate:

• Prior experience working with Microsoft 365 productivity and collaboration suite in a delivery or support role.

• Strong knowledge of Microsoft Purview, Entra ID, and Microsoft Defender capabilities.

• Experience working with stakeholders and team members to deliver practical technology outcomes.

• The ability to lead, coach, and develop the team, fostering a culture of accountability, innovation, customer centricity and continuous improvement.

• A Bachelor’s Degree in Information Technology, Business, or a related disciplines is required. Additional certifications in Microsoft 365, collaboration platforms, or IT service delivery are highly desirable. 

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm.

Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.

Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.

We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.

Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a  2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au