Tech Domain Specialist - Modern Workplace

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Tech Domain Specialist – Modern Workplace

 We are seeking an experienced Modern Workplace and End User Computing professional to provide technical leadership across enterprise Endpoint Management services. The role will own and evolve capabilities across Microsoft Intune, SCCM, Windows, endpoint security, automation, application management and Digital Employee Experience, ensuring services remain secure, scalable and aligned with business needs.

Beyond day-to-day engineering, the role will shape technology roadmaps, influence architectural decisions, drive continuous improvement and evaluate emerging capabilities across the Modern Workplace ecosystem. A key future focus will be understanding how AI, intelligent automation and data-driven insights can enhance endpoint operations, employee experience and productivity.

Primary Skills & Experience

• 10+ years of experience in Modern End User Computing infrastructure, with 5+ years of hands-on experience in Microsoft Intune and SCCM.
• Experience with Microsoft technologies including Windows 10/11, Active Directory, Public Key Infrastructure (PKI), and Microsoft 365.
• Strong Intune administration & Engineering experience including user management, application packaging and deployment, service administration, PR & Platform scripting, compliance policies, and device profile management.
• Expertise in Intune Conditional Access, Device Compliance, Software Update Management, Endpoint Security, and Device Configuration Policies.
• Ability to coordinate and manage enterprise device provisioning using Intune Autopilot and SCCM.
• Manage global software distribution, Microsoft security updates, and standard desktop software deployments.
• Prioritize and coordinate security patching, software testing, validation, and enterprise-wide deployments and knowledge/experience on third party patching solutions.
• Develop and maintain Power BI dashboards, operational reports, and executive-level reporting for endpoint compliance, software lifecycle management, device health, inventory, and security posture.
• Strong automation capabilities using PowerShell and VB Scripting for endpoint administration, software deployment, remediation, and operational process automation.
• Work with corporate security teams to identify, assess, and remediate endpoint security risks.
• Meet with internal stakeholders to assess business needs, identify challenges, and define project scope and deliverables.
• Deep understanding & hand on experience with Digital Employee Experience platforms such as Nexthink or SysTrack.
• Strong understanding of endpoint security technologies, security baselines, and modern workplace security patterns.
• Outstanding written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and executive audiences.
• Ability to influence outcomes, drive adoption, and gain buy-in for new initiatives and ways of working.
• Product-oriented mindset with the ability to identify opportunities for innovation, automation, and continuous improvement.
• Demonstrable thought leadership and passion for Modern Workplace, Digital Employee Experience, and Endpoint Management services.
• Strong awareness of IT Service Management principles and ITIL practices.
• Develop and drive the Endpoint Management and Modern Workplace roadmap, aligning technology investments with business objectives, security requirements, and employee experience goals.
• Partner with Architecture, Security, Infrastructure, and Digital Workplace teams to define and implement strategic initiatives that improve endpoint security, automation, operational efficiency, and user productivity.
• Evaluate emerging technologies, industry trends, and Microsoft roadmap capabilities, providing recommendations to leadership on future-state workplace services and platform modernization.
• Lead continuous improvement initiatives, leveraging automation, analytics, and data-driven insights to optimize service performance, compliance, and operational effectiveness.

Additional/Preferred Skills

• Experience with Endpoint Privilege Management (EPM) solutions such as BeyondTrust EP & CyberArk, Intune.
• Awareness of Responsible AI, data privacy, security and governance considerations, with the ability to support safe and responsible adoption of AI capabilities.
• Understanding of how AI can complement automation and endpoint telemetry to improve troubleshooting, operational decision-making, knowledge management and service efficiency.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, Firewalls, DMZs, Proxy Services, Secure Network Architectures, and Endpoint Connectivity.
• Experience with REST API integrations, automation orchestration, and system integrations.
• Exposure to Microsoft Defender for Endpoint, Endpoint Analytics, and security operations reporting.
• Experience integrating Intune, SCCM, Nexthink, Microsoft Defender, and other endpoint management platforms into centralized reporting and monitoring solutions.
• Knowledge of cloud-based endpoint management and modern workplace transformation initiatives.
• Relevant Microsoft certifications such as MCSE, Microsoft Endpoint Administrator Associate, Security Certifications, or equivalent.

Basic/Primary Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• 10+ years of experience in End User Computing, Modern Workplace, Endpoint Management, or related technology services.
• 5+ years of experience working with Microsoft Intune, SCCM and enterprise endpoint management technologies.
• Demonstrated experience in automation, scripting and data-driven service improvement.
• Experience with Digital Employee Experience (DEX) platforms and endpoint analytics.
• Proven ability to lead technical initiatives, influence stakeholders and drive technology adoption across complex enterprise environments.
• Excellent communication, stakeholder management and strategic problem-solving skills.

Preferred Qualifications/Knowledge:

If you have the following characteristics, it would be a plus:

• Strong understanding of ITIL, service management, security and technology governance principles.
• Good understanding of Generative AI, Microsoft Copilot, AI-driven automation and emerging workplace technologies.
• Relevant Microsoft certifications such as M365, Microsoft Endpoint Administrator, Identity and Access Management, Azure, Security Certifications, or equivalent.
• Ability to collaborate across matrixed organizations
• Exposure to Endpoint Privilege Management, Remote Support and modern device security capabilities.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.